Tag: UniversalGiving

DSV Week Three: Tell Your Own Story

“Don’t be satisfied with stories, how things have gone with others. Unfold your own myth.” -Rumi

I share this quote not only because Rumi has been the resounding poetic voice throughout our course with Professor Azhar, but also because its message, to tell your story, has been repeated by everyone we’ve met here in Silicon Valley.

As humans, storytelling is a natural format that communicates our passions, values, and uniqueness to each other, and as an entrepreneur connecting others to our story is integral to the success of a business. As we’ve visited diverse companies ranging from smaller ventures like Carbon to large corporations like Facebook, and heard from guest speakers in a variety of fields, everyone has their own story to tell.

For Pamela Hawley founder of UniversalGiving, a non-profit venture matching volunteers with quality giving and project opportunities worldwide, this story began with a trip to Mexico when she was 12. While on vacation with her family, Pamela witnessed the gap between extreme poverty in the surrounding country and the luxury lifestyle within her cruise ship walls, inspiring a lifelong commitment to philanthropy and social entrepreneurship. This narrative crafted the authentic passion for the company values embodied in her presentation, and created the 100% client retention rate that allows UniversalGiving to grow. Through connecting her story to her career, Pamela was able to build a company that engages target consumers and communicates a genuine mission.

On Monday, our class welcomed speaker Greg Badros who currently works as an advisor to tech startups at his company Prepared Mind Innovations. As he spoke to us about the importance of preserving company culture and practicing empathy across teams, he spoke in stories of his experiences at Facebook and Google, stories that informed his passion for helping others succeed today. He conveyed specific career experiences, for example relaying the story of the fellow Facebook employee who broke the glass frame of a poster reading “Move fast and break things;” these small stories built before us a business leader whose interest in helping others to achieve ambitious objectives became apparent from his career journey.

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Later on we visited ThirdLove, the revolutionary bra company that provides 59 sizes including half-cup sizes, 15 styles, and a personalized test to find the best fit. As we listened to founder Heidi Zak, she began with her own story of struggle as she became frustrated with the discomfort and inaccuracy of the traditional bra-shopping experience that causes consumers to wear the wrong fit or write-off their body type as simply unrepresented by bra offerings. Heidi harnessed this personal narrative to develop a brand inclusive of diverse body differences and sensitive to the comfort and personalized detail necessary to design the perfect-fitting bra. Like the other founders we’ve met, this ethos of her own story ultimately built a top brand connecting to a worldwide market and growing.

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Though I can’t quite tell you much about the game, Bill Schough alone, CIO and SVP of the San Francisco Giants baseball team, just might have converted me into a fan (sorry Dad but the Mets never really stood a chance anyway). As Bill brought us into a VIP meeting room filled with championship rings and a World Series trophy, he used a map to share his story and the different points of luck and passion for sports along the way that brought him to the Giants. Despite my embarrassing lack of baseball knowledge, Bill’s infectious enthusiasm in his career narrative made this visit one of my favorite so far, engaging me in a world of sports business I had never known before.

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Even at larger corporations like Facebook and Netflix, each employee began with their career journey leading up to their current role. As we continue to hear from different speakers and visit all different companies, I’m constantly thinking about all the pieces coming together to build my own narrative and my eventual career path. I hope one day to inspire the same passion with my story as these business leaders have inspired me.

 

Renée is a rising sophomore from Westport, Connecticut pursuing a major in Linguistics and a certificate in Innovation and Entrepreneurship. At Duke, she’s extended this entrepreneurial spirit to her role as a partner of Bull City Beds, a student-run mattress rental company. She’s also the Features editor for the Standard as well as a member of Business Oriented Women, Delta Sigma Pi (Duke’s professional business fraternity), and Alpha Phi. In her free time, Renée enjoys running, hiking, updating her playlists on Spotify, and watching Shameless.

Halfway there: Netflix. Stanford d.school. Cognito. Ecologic. UniversalGiving.

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We are halfway through Duke in Silicon Valley, and I have found the key takeaway of the program to be speaking with those that have personally dived into the startup and venture capital culture. Our class gets this exposure through interaction with the guest speakers at our Plug & Play classroom and site visits to diversified firms in Mountain View and San Francisco. Several of the people that I meet are also Duke alumni, for example the panelists at the Netflix office, which further exemplifies the strong Duke community embedded in the company culture.

Since I am going into the finance industry, I came into this program with the desire to learn more about the innovative technological side to finance as well as the strategic funding component of scaling a startup. During our visit to the Stanford d.school (https://dschool.stanford.edu), we stood in a large, open circle and were asked the question, “What does innovation mean to us?” I responded by saying that innovation to me is the synthesis of different industries in efficient processes that add value. I gave an example of how we see technology seeping into the finance industry particularly through the lens of blockchain, automation, electronic trading, P2P lending, among others. During a group lunch with Chris Morton, the president and COO of Cognito (https://cognitohq.com), an identity verification and anti-fraud solution company, I was able to discuss my ideas on the intersection of finance and technology and hear his feedback. Chris shared that many of his customers are financial institutions who demand his company’s products due to the value of identity and anti-fraud security with online payment data and transactions. I was also intrigued to hear that one of his co-founders used to be a trader and applied some of the technical and analytical skills that he acquired on the trading floor.

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It was also interesting to hear how many company founders and venture capitalists started off their career working in finance and now apply the financial modeling and analytics skillset in their current role in Silicon Valley. To illustrate, one of our guest speakers Julie Corbett was a manager at RBC, Royal Bank of Canada; now, she is the founder and president of Ecologic Brands (https://ecologicbrands.com), an environmentally sustainable packaging company. Her insight on her transition between working in finance and starting her own company strongly resonated with me. Julie explained how having a background in the finance industry gave her the skill in analyzing and researching companies, including both private and public equities. For example, her packaging company collaborates and partners with a variety of industries, including beauty and beverages. When she was working with beverages, she saw the potential in investing in the acquisitions of smaller brands such as SmartWater and IZZE by large corporations such as Pepsi and Coca-Cola due to people’s shifting preferences toward more natural drinks versus soda. In addition, at our site visit to UniversalGiving (http://www.universalgiving.org), I saw how it was necessary for entrepreneurs to have an understanding of financial and investing knowledge because the company runs on vetting and obtaining capital from investors and funders. When I asked the founder and CEO Pamela Hawley about UniversalGiving’s goals in rebuilding the company website, she responded by explaining the importance of taking advantage of new technology such as UI/UX design to scale the brand globally with (1) a more efficient online platform, (2) cleaner back-end code, and (3) an organized access to an NGO database. An improved and technologically adaptive user experience would then give UniversalGiving a stronger standing when presenting to investors and funders who provide the company with the capital needed to pursue its Corporate Social Responsibility programs and projects worldwide.

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After widening my perspective of the innovative community in the Bay Area so far, I am looking forward to spending more time talking with early and late-stage entrepreneurs throughout the rest of the DSV program. We have the unparalleled opportunity to have face time with Duke alumni and corporate partners, and I will definitely be taking advantage of it.

 

Pansy Tseng is a rising junior from Southern California, and she is studying Economics, Finance, and Visual & Media Studies at Duke. With a strong interest in expanding her global perspective, Pansy will have participated in Duke in Geneva, Duke in New York: Financial Markets & Institutions, Duke in Silicon Valley, and Duke in Los Angeles during her undergraduate career. Her YouTube channel documents her study abroad experiences as well as her dance choreography and involvement in Duke Business-Oriented Women, NYC Web Design Conference, and LA Art Exhibition. During Duke in Silicon Valley, Pansy hopes to explore the intersection of media technology and finance, particularly through the lens of venture capital and FinTech. She is excited to synthesize this industry knowledge as she joins the Summer 2019 Sales & Trading team at Barclays Capital in New York City.

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