FAQs

Getting Started

Q: Is there a page of general help information available?
A: https://oit.duke.edu/help/articles/kb0025630

Q: What plugins and themes are available on Sites@Duke?
A: https://oit.duke.edu/help/articles/kb0021801

Q: How do you get started customizing a site?
A: https://oit.duke.edu/help/articles/kb0025635

Q: How do you control who can see your site?
A: https://oit.duke.edu/help/articles/kb0025521

Q: How do I install a plugin or theme that I have purchased?
A: It is against our policy to install purchased plugins or themes. Plugins and themes must be sourced from wordpress.org and requested for evaluation.

Using Your Site (General)

Q: How do you turn off comments for a page or post?
A: https://oit.duke.edu/help/articles/kb0025520

Q: What file types can be uploaded to the Media Library?
A: https://oit.duke.edu/help/articles/kb0025588

Q: What are the file size limits?
A: https://oit.duke.edu/help/articles/kb0025589

Q: How do you use a custom (vanity) domain for a site?
A: https://oit.duke.edu/help/articles/kb0032806

Q: How can I track my sites visitor stats?
A: Activate the Google Analytics Dashboard for WP (GADWP) plugin and follow the included setup wizard

Q: How do you make feature requests for Sites@Duke?
A: https://oit.duke.edu/help/articles/kb0025591

Q: How do you change Site Admins?
A: https://oit.duke.edu/help/articles/kb0025592

Q: How do you add Duke users to your site?
A: https://oit.duke.edu/help/articles/kb0025641

Q: How do you give a non-Duke person access to your site?
A: https://oit.duke.edu/help/articles/kb0025590

Q: What are some tips for Student Organizations?
A: https://oit.duke.edu/help/articles/kb0025634

Using Your Site (Course-Specific)

Q: How do you re-use a course site from a previous semester?
A: https://oit.duke.edu/help/articles/kb0025517

Q: How do you combine multiple course enrollments into a single site?
A: https://oit.duke.edu/help/articles/kb0025518

Taking Down Your Site

Q: What happens to your Sites@Duke site when you leave Duke??
A: https://oit.duke.edu/help/articles/kb0025519

Q. How do you renew a Sites@Duke site?
A: https://oit.duke.edu/help/articles/kb0027897

Q. How do you delete a Site@Duke site?
A: https://oit.duke.edu/help/articles/kb0027899