The Media Center and Classroom Support team, within Divinity IT, is dedicated to ensuring faculty, staff, and students have access to reliable technology for teaching, learning, and ministry.
Audio-Visual (AV) & Classroom Technology
The media center staff provide comprehensive AV support and maintenance for key learning spaces across the Divinity School. The goal is to ensure that technology is a seamless part of your instruction and presentations.
Key Services Include:
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Classroom AV Readiness: We manage and maintain the integrated audio-visual systems in major teaching spaces, including spaces within the Gray Building, Langford Building, and Westbrook Building. This equipment typically includes projectors, presentation computers, microphones, sound systems, and video conferencing capabilities.
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Equipment Overviews: We partner with faculty and event staff to plan for upcoming A/V needs to help ensure smooth operation during class or events. Detailed lists of equipment specific to the Gray, Langford, and Westbrook rooms are available to help you plan your sessions.
Media Services & Video Production
The Media Center supports your automated digital content creation and management needs for class and event recordings.
Video and Media Offerings:
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Panopto (DukeCapture) Support: We are the primary resource for using Panopto (DukeCapture), Duke’s video management system. This includes support for lecture capture, recording presentations, and managing video content for both academic and administrative purposes.
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Support for Student Portfolios: In collaboration with the Divinity Academic Technology team, we assist students with their video and media requests related to developing and submitting Student Portfolios, ensuring their work meets technical specifications.
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Media Consultation: For specific projects, we can provide guidance on recording, editing, and distributing media.
Requesting Support
Whether you need AV assistance in a classroom, help setting up a Panopto recording, or have a general media inquiry, the best way to connect with our team is through the official request system.
To request technical support or media assistance, please use the:
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Media Center Service Request Form (duke.is/DIV-MediaRequest)
Additional Information
This section provides direct links and detailed information to help you quickly access key technical resources and support forms.
- Classroom equipment lists – Find comprehensive, room-specific details on the AV technology available in the Gray, Langford, and Westbrook rooms to ensure seamless class and event preparation.
- Media Center service request form – The primary form for submitting requests for AV support, technical assistance, or media-related inquiries.
- Panopto (DukeCapture) – Access guides and resources for using Duke’s powerful platform for video recording, management, and sharing for lectures, presentations, and student portfolio work.