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Multi-Factor Authentication

Multi-Factor Authentication Setup

There are several options for Multi-factor Authentication. Information about the following options can be found on https://idms-mfa.oit.duke.edu/mfa/help

To sign up for Multi-factor authentication, click here. Enroll in MFA Now

Click each option below to learn more.

Smartphone Options

The following options are available

  • Duo Push: If the Duo Mobile app is installed on your smartphone, you can receive a push notification and can either approve or deny the authentication attempt. If you deny it, you can indicate that it was fraudulent if you did not initiate the attempt.
  • Phone call: You receive a phone call from Duo. The call will give instructions on approving or denying the authentication attempt.
  • Pass codes via Duo Mobile app: If you have the Duo Mobile app installed, you can receive a single pass code by tapping the key next to “Duke University” in the mobile app. This pass code must be used immediately. This is a good option if you do not have existing SMS pass codes and do not have a good wireless or WiFi signal on your phone.

Tablet Computer Options

The following options are available

  • Duo Push: If the Duo Mobile app is installed on your tablet, you can receive a push notification and can either approve or deny the authentication attempt. If you deny it, you can indicate that it was fraudulent if you did not initiate the attempt.
  • Pass codes via Duo Mobile app: If you have the Duo Mobile app installed, you can receive a single pass code by tapping the key next to “Duke University” in the mobile app. This pass code must be used immediately.

Basic Cellphone Options

The following options are available

  • Phone call: You receive a phone call from Duo. The call will give instructions on approving or denying the authentication attempt.

Home & Office Phone Options

  • Phone call: You receive a phone call from Duo. The call will give instructions on approving or denying the authentication attempt.

Other options

  • YubiKey: YubiKey® is a hardware token you can use to perform advanced authentication for sites or systems instead of using your phone’s capabilities. To obtain a YubiKey®, visit the OIT Site-Licensed Software site. Once you have a YubiKey®, click here to learn how to register it. Once you have it registered, simply touch the gold disk on it while it is plugged into your USB port to have it generate a pass code.
  • Temporary Pass Codes: Use the Obtain Temporary Pass Codes option using your secret challenge/response answers. Remember, these are only good for 72 hours.

Additional Resources:

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