Use Policies
Cancellation Policy:
Cancelling Assisted Cell Sorting: As soon as you realize that you can't use your scheduled time, please call and speak to one of the staff members directly or email all the staff simultaneously (to ensure a rapid response).
Staff performed sorting time is at a premium. If you find a replacement or we find a replacement you will not be charged for the replaced time. There is no charge if you cancel more than 2 business days in advance. If you cancel within 24 hours of the scheduled time, you may be charged 100% of the reserved time if no replacement sort can be found. We charge 50% of the reserved time for cancellations between 24hrs and 48hrs of the scheduled time, unless a replacement sort can be found. If you simply fail to show up or call concerning a sort appointment, we will always charge you for 100% of the reserved time.
Cancelling Self-Use Reservations: There is no penalty for cancelling self-use reservations, but we strongly urge clients to book time as efficiently as possible. Please respect your fellow researchers' valuable time as your own.
Remember-If you don’t do anything to your reservation, CoreResearch will assume that the time was used as reserved, and the fund code will automatically be charged.
Instrument Training: All first-time users must go through the formal training provided by our staff. Instrument training by other fellow lab members is not acceptable, and such users will not be granted access to the instruments. Please contact Javid Mohammed for scheduling analyzer training, or Yingqiu Guo for Sony SH800 and MA900 training.
Acknowledging the DCI-Flow Core: Any publications generated with the support of DCI-FCSR staff, instrumentation or software should acknowledge our CCSG award number in order to comply with the NIH requirements. The following text must be used to acknowledge our facility:
“Flow Cytometry was performed in the Duke Cancer Institute Flow Cytometry Facility at Duke University, Durham, NC, which is supported by the NCI Cancer Center Support Grant (CCSG) award number P30CA014236."
Individual members of the DCI-Flow Core may also be acknowledged where appropriate.
Data Management: Self-users are required to back up their own data. All the analyzer and cell sorter computers are connected to the network, so users may be able to map their network drive to save the data straight to their lab drives. Alternatively, users may take the data on a flash drive from instrument computers to transfer the data to their lab’s workstations. Users may also save the data to their Box account if they prefer to do so through the web-browser. We are currently working on our Data Management guidelines and a link to a copy of the same will be posted here as soon as it is available.
Facility Access: Users who are formally trained for independent use of the instruments will be given 24-hour access to the facility. All analyzers and self-use sorters are available for use 24/7. Assisted cell sorting and analysis services are provided during regular business hours Monday through Friday.
Biosafety: The DCI-FCSR has the capability to handle BSL2/2+ biosafety-level samples for cell sorting. Users requesting assisted cell sorting services and/or the training on the self-use sorters are required to complete our online Biosafety and Cell Sorting Questionnaire.
Users must also submit the above form every time there is a change in the Biosafety-level of their samples.
Mailing List: Facility users will be automatically added to the DCI-FCSR mailing list to update with the state of the facility.
You may subscribe to the mailing list if you are not currently added to the list. Conversely, you may unsubscribe from our mailing list If you no longer use the DCI Flow Core.
