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Module 2

This module covers the types of community based resources (CBOs), how to navigate the CBO directory, and the most referred resource before and after COVID-19

MODULE 2 CONTENTS:
  • NCCare360/Resource Directors (slide deck, updated Fall 2023)
  • Workflow, needs, and referrals of Help Desk (facilitator guide) 
  • Pre-call data entry video demonstration
  • Most common needs and referral activity (handout)
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