VOLUNTEER TRAINING AND RECRUITMENT

Below are the modules used for volunteer training and recruitment. Click on the module to view its contents. 

Volunteer Recruitment

Materials and guidelines on how to recruit volunteers.

Module 1: Introduction to SDOH and Help Desk

Introduce learners to the social determinants of health (SDOH) and health equity, history of help desk intervention, and Lincoln Community Health Center (LCHC).

Module 2: Needs, Referrals, and Resources

Cover the types of community based resources (CBOs), how to navigate the CBO directory, and the most referred resource before and after COVID-19. 

Module 3: Logistics and Language of Calls

Learn how to make, practice, and document calls.

Shadowing, Practice, and Reverse Shadowing

A detailed look at calls, scripts, and sample scenarios.