Presentation at the 12th Annual Conference on the Science of Dissemination and the Implementation in Health

At the conference, the Help Desk team presented two posters, one titled, “Are Needs Met When Social Determinants Are Screened and Social Service Referrals Are Made? Examining the Construct Validity of a “Resolved Referral” as a Measure of Quality” and the other titled, “Development and Implementation of a Volunteer Community Resource Navigator Program to Address Patients’ Unmet Social Needs.” 

Click here to view the first poster: Are Needs Met When Social Determinants Are Screened and Social Service Referrals Are Made? Examining the Construct Validity of a “Resolved Referral” as a Measure of Quality 

Click here to view the second poster: Development and Implementation of a Volunteer Community Resource Navigator Program to Address Patients’ Unmet Social Needs

(From left) Sahil Sandhu, Erika Dennis, and Connor Drake stand in front of one of the team's poster at the conference on December 5, 2019.

“The Measure of Everyday Life” is a weekly public radio program featuring researchers, practitioners, and professionals discussing their work to improve the human condition. On November 13, Janet Prvu Bettger and Sahil Sandhu of the Duke University Help Desk team and Howard Eisenson of Lincoln Community Health Center talked with Brian Southwell of RTI International.

Click here to listen to the interview: Connecting Neighbors to Resources

Sahil Sandhu, Howard Eisenson, Janet Bettger and Brian Southwell at the WNCU studio in Durham (Photo: Markeith Gentry)

On November 4, members Sahil Sandhu, Connor Drake, Erika Dennis, Diwas Gautam, Elizabeth Gu, Elmira Hezarkhani, Kate Kutzer, Tyler Lian, Meril Pothen, Anisha Watwe, and Janet Bettger presented their award-winning poster at Duke University’s 2019 Global Health Showcase. 

Click here to view the poster: Help Desk: A Student-led Initiative to Address Social Determinants of Health in Durham, N.C.

On October 22, members of the Help Desk team presented at the Duke Global Health Institute’s Think Global series on “Closing the Loop: NC Healthcare Transformation and Local Efforts for Addressing Nonmedical Needs.” This article features the team’s progress and the contents of its presentation.

Click here to read the article: https://bassconnections.duke.edu/about/news/student-initiative-helps-connect-patients-community-services-durham 

(From left) Connor Drake, Sahil Sandhu, Erika Dennis, Meril Pothen and Janet Prvu Bettger smile at the event on October 22, 2019.

On June 27, Connor Drake, Sahil Sandhu, D’Nicole Tangen, Nekoba Mutima, and Howard Eisenson presented on the “Implementation and Evaluation of PRAPARE Including a Novel ‘Help Desk’ Feature” at the North Carolina Community Health Center Association Primary Care Conference in Asheville, NC.

Click here to view the presentation slides: Implementation and Evaluation of PRAPARE Including a Novel “Help Desk” Feature 

(From left) Dr. Howard Eisenson, Connor Drake, D'Nicole Tangen, Nekoba Mutima, and Sahil Sandhu

In April 2019, Duke University students Veronica Sotelo Munoz and Sahil Sandhu gave a talk at the 2019 Bass Connections Showcase based on their Bass Connections project team, Global Alliance on Disability and Health Innovation: What Makes Innovation Stick?

Click here to watch the talk: Help Desk: A Student Initiative to Address the Social Determinants of Health 

On November 4, the four creators of the Help Desk Initiative presented their award-winning poster, “Help Desk: A Student-led Initiative to Address Social Determinants of Health in Durham, N.C.” at Duke University’s Global Health Showcase. This article provides more information on the Help Desk Initiative and includes a video discussion of the poster!

Click here to read the article: https://bassconnections.duke.edu/about/news/four-students-pilot-help-desk-initiative-address-health-disparities-durham

(From left) Veronica Sotelo Munoz, Jackie Xu, Sahil Sandhu and Janet Bettger smile in front of the group’s award-winning poster at the Showcase on November 5, 2018. Photo by Amey Chaware.