Features
Learn about the Help Desk model and how we operate.
View our training modules on Help Desk operations.
Resources
About
About
The circumstances in which people are born, grow, live, work, and age affect a wide range of health outcomes. Specifically, these social determinants of health (SDOH) include economic stability, education, food, neighborhood …
Volunteer
Volunteer
Why volunteer? Programs like Help Desk give students the opportunity to develop knowledge and specific skills that help them prepare for careers in various health professions. Volunteers gain a deeper …
News
News
Presentation at the 12th Annual Conference on the Science of Dissemination and the Implementation in Health At the conference, the Help Desk team presented two posters, one titled, “Are Needs …
Contact Us
Contact Us
Questions about Duke Help Desk? You can reach us at: Email: nchelpdesk.volunteer2@gmail.com
Introduction to Help Desk
as of March 2019-January 2020
Our outcomes
629
patients screened by Lincoln Case Managers
294
patients referred to help desk for follow-up
75
percent of patients with referrals connected to 1+ resource