Duke PMCoP: Generative Artificial Intelligence: Lessons from Patient Education, New Frontiers in Project Management

Duke PMCoP: Generative Artificial Intelligence: Lessons from Patient Education, New Frontiers in Project Management


February 18, 2025

This presentation will provide a broad overview of what generative artificial intelligence (AI) is, lessons learned from using generative AI tools for patient education, and applications of generative AI to project management.

From ChatGPT to Copilot and many other tools, generative AI is becoming increasingly ubiquitous and streamlining how we read and write text, search for answers to our questions, and process data. Conceptually, it is important to be familiar with these tools and their uses, as they are currently and will continue to revolutionize project management across various fields.

I will first discuss how large language models (LLMs) operate “under the hood” and share examples of everyday use cases. I will next share findings from our team’s research investigating ChatGPT as a patient education tool in acute myeloid leukemia (AML). From this work, I will share lessons about the quality and reliability of ChatGPT in broader contexts and then discuss challenges and limitations of these models, including concerns about accuracy, privacy, and access. Finally, I will discuss how LLMs are transforming the project management landscape. Applications that we use everyday, like Zoom and Microsoft Teams, are using generative AI to prepare meeting notes and help schedule meetings. The new frontier is third-party LLM services capable of integrating with task/document management systems to help perform more advanced functions, like task assignment, tracking project milestones, curating emails and documents, analytics, and more. This discussion will offer a snapshot of the growing potential of generative AI for project management.

Learning Objectives:

Participants will be able to:

  1. Describe what generative AI is and how it fundamentally operates “under the hood”.
  2. Describe use cases and challenges/limitations of generative AI in general.
  3. Recognize in-house and externally integrative applications of generative AI for project management.

About the Speaker:

Mihir Patel is currently a third-year medical student at Duke University School of Medicine. He is also a second-year Master of Health Science in Clinical Research candidate in the School of Medicine’s Clinical Research Training Program. He aspires to pursue a career as a medical oncologist and a health services and outcomes researcher. Mihir is particularly interested in leveraging digital solutions, such as mobile apps and artificial intelligence (AI) algorithms, to improve care delivery and the patient experience in oncology. His current research as part of the Cancer Patient Experience Research Program (CPEP) focuses on using mobile apps to capture patient-reported outcomes in oncology, implementing an AI algorithm to improve advance care planning, and exploring the utility of large language models for patient education. As part of the CPEP team and in leading some of his research projects, Mihir has developed a growing appreciation of challenges in project management and ways that innovative solutions like AI can help optimize workflows. Mihir received his Bachelor of Science in biology from Duke University in 2021.

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