Toolbox Café: Microsoft Copilot Part 2

Toolbox Café: Microsoft Copilot Part 2


January 21, 2025

This presentation is a follow-up to Stephen Toback's session on September 17, 2024. Duke and Duke Health team members have had access to artificial intelligence (AI) tools for a bit of time and the landscape is continuing to evolve. We will explore what is new with Microsoft 365 apps, Copilot, and agents and discuss how you can stay current with applications that seemingly change overnight.

Learning Objectives:

Explore technology resources, tools, and tips to aid you in your project management Understand licensing requirements for working with external partners.

About the Speaker:

Karen Bencke is a collaborative IT leader with extensive experience in both higher education and healthcare institutions. Since 2021, she has been serving as an IT Manager within Duke Health Technology Solutions (DHTS) with a newly expanded role supporting Microsoft 365 and Copilot.

Karen is a lifelong learner and natural connector who excels at understanding the unique strengths of individuals and teams. Before joining Duke Health, she spent two decades in a variety of IT leadership and project management roles at the University of Minnesota.

With a bachelor's degree in Studio Art from the University of North Carolina – Greensboro and a genuine curiosity about technology, Karen approaches her work through a creative lens. This unique perspective has enabled her to lead innovative projects, including a recent on-time and on-budget migration of over 2000 on-premises SharePoint 2016 sites to SharePoint Online, where she and her team experimented with the full suite of Microsoft tools.

Karen wholeheartedly embraces generative AI tools such as Copilot so she can spend more time editing and less time writing from scratch and experiencing blank page syndrome.

Karen maintains professional certifications as a ScrumMaster (CSM) and Scrum Product Owner (CSPO), showcasing her expertise in agile methodologies.

LinkedIn Profile: https://www.linkedin.com/in/karenbencke/ 

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