The practice of observation and the discipline to be a more observant leader (defined as the ability to effectively interpret the world around us), is an overlooked skill. Observation is a skill that is especially important for understanding and operating in the highly connected and ever-changing world in which we operate.

Too often, executive leaders focus on “doing” their jobs through the lens of task and execution. Making the conscious choice and actively seeking to understand the many facets of our world by being present, and engaging “in person” without a filter, bias, or assumption, takes effort. Observation reveals itself through intentional action and behavior, and a leader’s ability to be present and connected during in-depth conversation.

Being a more observant leader can make a meaningful difference in the following ways:

A heightened sense of awareness. By paying close attention to dynamic connections in your environment, and the behaviors, attitudes, and needs of various stakeholder groups, you are better able to identify trends and anticipate challenges. You will also develop a greater sense of and foster empathy and understanding.

Improved decision-making and problem-solving skills. By carefully observing situations, you gather relevant data in the moment, identifying patterns, and recognizing underlying causes. You are more apt to consider multiple perspectives before making critical choices.

Continuous learning and innovation. By encouraging your team to be curious, observe, question, and explore, you unlock or discover how the gifts of others, as new perspectives or creative insights, are raised.

Stronger relationships. By keenly observing individual styles and behaviors, you can provide targeted guidance that supports growth. Combined with the power to listen attentively, you foster trust and open lines of communication.

Now that you know the benefits of being a more observant leader, how do you groom your skills?

  1. Cultivate a mindset of curiosity and openness.
  2. Practice active listening and non-verbal observation.
  3. Develop situational awareness.
  4. Encourage feedback.

As an executive leader, honing your observation skills to better support and serve the stakeholders you lead and partner with is an essential trait for your ever evolving leadership toolkit.

 

References:
Medium (2023, June 28) Steve Schloss: Observation: An Often-Overlooked Leadership Trait