Help Desk Publications
- Leveraging Student Volunteers to Connect Patients with Social Risk to Resources On a Coordinated Care Platform: A Case Study with Two Endocrinology Clinics. Grace Lee, Rebecca Liu, Eugenia R. McPeek Hinz, Janet Prvu Bettger, John Purakal, and Susan E. Spratt
- ParallelED — A novel screening and referral intervention using emergency department wait times to identify and address unmet social needs. John Purakal, Gene Moon, Grace Lee, Matthew Yuan, Haripriya Dukkipati, James J Zheng, Amitesh Verma, Susan Spratt, Janet Prvu Bettger
- Volunteers as a resource for asset mapping and maintaining a living resource directory: lessons from an academic-community partnership. Josee Li, Sahil Sandhu., Charlotte Thomas, Janet Prvu Bettger. 2023. Perspectives in public health.
- Patient Barriers to Accessing Referred Resources for Unmet Social Needs. Sahil Sandhu, Tyler Lian, Lydia Smeltz, Connor Drake, Howard Eisenson, Janet Prvu Bettger. 2022. The Journal of the American Board of Family Medicine.
- Training Student Volunteers as Community Resource Navigators to Address Patients’ Social Needs: A Curriculum Toolkit. Diwas Gautam, Sahil Sandhu, Kate Kutzer, Lillian Blanchard, Jacqueline Xu, Veronica Sotelo Munoz, Erika Dennis, Connor Drake, Carolyn Crowder, Howard Eisenson, Janet Prvu Bettger. 2022. Frontiers in Public Health.
- A Tailored SMS Text Message-Based Intervention to Facilitate Patient Access to Referred Community-Based Social Needs Resources: Protocol for a Pilot Feasibility and Acceptability Study. Tyler Lian, Hadley Reid, Abigail Rader, Sarah Dewitt-Feldman, Elmira Hezarkhani, Elizabeth Gu, Malik Scott, Kate Kutzer, Sahil Sandhu, Carolyn Crowder, Kristin Ito, Howard Eisenson, Janet Prvu Bettger, Ryan J Shaw, Allison A Lewinski, David Y Ming, Hayden B Bosworth, Leah L Zullig, Bryan C Batch, Connor Drake. 2022. JMIR Research Protocols.
- “A Community Resource Navigator Model: Utilizing Student Volunteers to Integrate Health and Social Care in a Community Health Center Setting.” Sahil Sandhu, Jacqueline Xu, Lillian Blanchard, Howard Eisenson, Carolyn Crowder, Veronica Sotelo Munoz, Connor Drake, Janet Prvu Bettger. 2021. International Journal of Integrated Care.
- Sahil Sandhu, Jacqueline Xu, Howard Eisenson, Janet Prvu Bettger. “Workforce Models to Screen for and Address Patients’ Unmet Social Needs in the Clinic Setting: A Scoping Review.” 2021. Journal of Primary Care & Community Health.
- Tyler Lian, Kate Kutzer, Diwas Gautam, Howard Eisenson, Jane C. Crowder, Emily Esmaili, Sahil Sandhu, Lawrence Trachtman, Janet Prvu Bettger, Connor Drake. “Factors Associated with Patients’ Connection to Referred Social Needs Resources at a Federally Qualified Health Center.” 2021. Journal of Primary Care & Community Health.
- “Addressing the Social Determinants of Health During the COVID-19 Pandemic Ensuring Equity, Quality, and Sustainability.” Sahil Sandhu, Monica Lemmon, Howard Eisenson, Janet Prvu Bettger. 2020. The Journal of Health Promotion & Maintenance (Family & Community Health).
- Addressing the Social Determinants of Health (Fortin Foundation Bass Connections Virtual Showcase 2020)
- Closing the Loop: NC Healthcare Transformation and Local Efforts for Addressing Non-Medical Needs (presentation by Tyler Lian, Meril Pothen, Sahil Sandhu, Duke-Margolis Seminar in Health Policy & Management, Duke University, April 17, 2020)
- Development and Implementation of a Volunteer Community Resource Navigator Program to Address Patients’ Unmet Social Needs (poster by Sahil Sandhu, Lillian Blanchard, Jacqueline Xu, Veronica Sotelo Munoz, Connor Drake, Howard Eisenson, Carolyn Crowder, Janet Bettger; presented at 12th Annual Conference on the Science of Dissemination and Implementation in Health, Arlington, VA, December 5, 2019)
- Are Needs Met When Social Determinants Are Screened and Social Service Referrals Are Made? Examining the Construct Validity of a “Resolved Referral” as a Measure of Quality (poster by Connor Drake, Erika Dennis, Sahil Sandhu, Howard Eisenson, Carolyn Crowder, Jacqueline Xu, Lillian Blanchard, Rebecca Whitaker, Robert Eick, Janet Bettger; presented at 12th Annual Conference on the Science of Dissemination and Implementation in Health, Arlington, VA, December 5, 2019)
- Help Desk: A Student-led Initiative to Address Social Determinants of Health in Durham, N.C. (poster by Sahil Sandhu, Connor Drake, Erika Dennis, Diwas Gautam, Elizabeth Gu, Elmira Hezarkhani, Kate Kutzer, Tyler Lian, Meril Pothen, Anisha Watwe, Janet Bettger, presented at Global Health Showcase, Duke University, November 4, 2019; Winner, Best Poster, Bass Connections in Global Health)
- Closing the Loop: NC Healthcare Transformation and Local Efforts for Addressing Nonmedical Needs (presentation by Janet Bettger, Erika Dennis, Connor Drake, Meril Pothen, Sahil Sandhu, Duke Global Health Institute, October 22, 2019)
- Implementation and Evaluation of PRAPARE Including a Novel “Help Desk” Feature (presentation by Connor Drake, Sahil Sandhu, D’Nicole Tangen, Nekoba Mutima, and Howard Eisenson, North Carolina Community Health Center Association Primary Care Conference, Asheville, NC, June 27, 2019)
- Data Expeditions Grant, Rhodes Information Initiative at Duke, 2019, $1,500
- Interdisciplinary Teams Addressing Social Risks: Workforce Models (Conference Presentation
