NAVIGATOR TRAINING AND RECRUITMENT
Below are the modules used for navigator training and recruitment. Click on the module to view its contents.
Navigator Recruitment
Materials and guidelines on how to recruit navigators
Module 1: Introduction to SDOH and Help Desk
Introduce learners to the social determinants of health (SDOH) and health equity, history of help desk intervention, and Lincoln Community Health Center (LCHC).
Module 2: Needs, Referrals, and Resources
Cover the types of community based resources (CBOs), how to navigate the CBO directory, and the most referred resource before and after COVID-19.
Module 3: Logistics and Language of Calls
Learn how to make, practice, and document calls.
Shadowing, Practice, and Reverse Shadowing
A detailed look at calls, scripts, and sample scenarios.
