Category Archives: Uncategorized

Urgent Update: Research Computing Outages SEE HERE for details. From Jan 4th to Jan 8th, most research computing resources will be unavailable for scheduled maintenance. During that timeframe, we will be completing routine maintenance, such as firmware and software upgrades, and updating services to improve the DCC for all users. Most notably, the Operating System for […]

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Urgent: macOS Big Sur Announcement With the recent release of macOS Big Sur, faculty, staff, and students alike have asked us about updating to Big Sur. Big Sur is the first major macOS update in many years, so it may be tempting to update right away. But, the bigger the update, the bigger the initial […]

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Notice: DukeHub 2.0 Rolling Out Soon https://sissoffice.duke.edu/new-dukehub-20 See above link for information on DukeHub 2.0. It is recommended that faculty/staff that regularly use DukeHub attend one of the Thursday training sessions. Please email siss-dukehub@duke.edu to get signed up for the next session!

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Urgent: Duke OIT Security Notice Duke Faculty, Staff and Students, On Oct. 28, 2020, Duke received an alert of an imminent and credible cybercrime threat involving ransomware targeting U.S. healthcare organizations. While there are no indications yet that Duke has been directly impacted, the joint Duke IT Security Offices are enacting timely and reasonable precautions […]

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Using Multi-Factor Authentication (MFA) with Duke’s Virtual Private Network (VPN) As of February 6, 2018, Duke has implemented a new security policy that requires all users of Duke’s VPN to use Multi-Factor Authentication when logging in. This easy-to-use reference guide will make your transition easier.   Before you begin to VPN: Setting up MFA There […]

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To access a group’s folder on Dropbox, please perform the following steps. 1. Sign in to your Duke Bio_Ea Dropbox account on dropbox.com. 2. At the bottom left of your Dropbox page click on “Duke Bio_Ea”, and then click on “Groups and members”. 3. There will be a list of groups. Click “Ask to join” for […]

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This guide discusses a feature that is available to all Dropbox Professional customers. If you’re a Dropbox Professional customer, the feature is available by default. If you’re a Dropbox Business team admin, you can enable Smart Sync and get started. Smart Sync is a Dropbox feature that helps you save space on your hard drive. […]

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