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Author Archives: George Lopez-Cepero
VPN – Multi-factor Authentication
Using Multi-Factor Authentication (MFA) with Duke’s Virtual Private Network (VPN) As of February 6, 2018, Duke has implemented a new security policy that requires all users of Duke’s VPN to use Multi-Factor Authentication when logging in. This easy-to-use reference guide will make your transition easier. Before you begin to VPN: Setting up MFA There […]
Dropbox – Requesting Access to Group Folders
To access a group’s folder on Dropbox, please perform the following steps. 1. Sign in to your Duke Bio_Ea Dropbox account on dropbox.com. 2. At the bottom left of your Dropbox page click on “Duke Bio_Ea”, and then click on “Groups and members”. 3. There will be a list of groups. Click “Ask to join” for […]
Dropbox – Smart Sync Quick Start Guide
This guide discusses a feature that is available to all Dropbox Professional customers. If you’re a Dropbox Professional customer, the feature is available by default. If you’re a Dropbox Business team admin, you can enable Smart Sync and get started. Smart Sync is a Dropbox feature that helps you save space on your hard drive. […]
Duke IT Status
- API Healthcare - Maintenance January 22, 2026
- hyper-v virtual machines located at NC1 are down. January 14, 2026
- Panopto - Resolved/Monitoring January 13, 2026
- Panopto - Service Issue January 8, 2026
- Virtual Server Hosting Patching - Resolved January 3, 2026
