Help

Getting Started

Visit the Help Documentation page to get up and running with Sites@Duke. A Frequently Asked Questions page is also available.

Online Training Resources

General support: login and technical issues

For general questions regarding logging in and using Sites@Duke, contact the OIT Service Desk.

Instructional Support

Faculty should contact the Center for Instructional Technology for questions regarding using WordPress in the classroom (for teaching & learning).

Several Sites@Duke online videos and a Getting Started handout (PDF) are available to share with your class so they can get up and running quickly.

Walk-in assistance is available at the Multimedia Project Studio (006 Bostock Library) during scheduled hours.  For dedicated appointments (1-1 assistance) during the fall and spring semesters, see our OIT TechTutors program.

Feature Requests

We make changes to Sites@Duke four times a year, in mid-October, mid-December, mid-March, and mid-July. Have a Sites@Duke feature request? Let us know by completing the Feature Request Form so we can consider your feedback for the next maintenance window.