FAQs

Q: How do you re-use a course site from a previous semester?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025517

Q: How do you combine multiple course enrollments into a single site?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025518

Q: What happens to your Sites@Duke site when you leave Duke?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025519

Q: How do I turn off comments for a page or post?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025520

Q: What file types can be uploaded to the Media Library?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025588

Q: How do you control who can see your site?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025521

Q: What are the file size limits?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025589

Q: What is the best way to give a non-Duke person access to Sites@Duke?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025590

Q: How can I track my sites visitor stats?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025522

Q: How do you make feature requests for Sites@Duke?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025591

Q: How do you change Site Admins?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025592

Q: What are some tips for Student Organizations?
A: https://duke.service-now.com/ess/knowledge_article.do?sysparm_article=KB0025523