Closer to operations, diagnosing issues with equipment
Slow/unreliable data was her largest blocker
Capt Conor Bender (firstname.lastname@example.org)
Raised issues with maintenance inputting issues
Intro to the workflow of the system
MSgt Carlos Lemus (email@example.com)
Insight into the use cases of GCSS
Introduced problem of stale data
GySgt Seth Forbes (firstname.lastname@example.org)
Runs into issues with drilling into data
Introduced us to OTS
1stLt Monica Mendoza (email@example.com)
Runs into issues generating reports
Uses GCSS as a tool for determining purchases
CWO3 Ryan Stewart (firstname.lastname@example.org)
Also addressed issues with drilling down
Maj Christopher Dettle (email@example.com)
High Level view of issue
Good insight into why this is an important issue
Not great for details
From our preliminary discussions, it seems there are a variety of issues involved in the supply chain of material readiness. Our initial hypothesis was proved correct with a major caveat. These readiness reports are accessible to the CG, however the effectiveness and reliability of these reports varies widely due to unreliable access to the main system, stale data and complex data management. The reporting of material readiness is both deep and broad, involving many levels as well as many components at each level. Our initial insight is that there could be a better way to connect those reporting errors at the operation and maintenance level to the Command General who is allocating resources to improve readiness.
We need to expand our interviews to people with more technical insight on GCSS to get a better understanding of the functionality and data types being passed in.
Our initial MVP is based the idea that the structure of GCSS doesn’t fully fill the need of a large volume of users and quick access to request and update data.
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