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Week 3 Update
In the past two weeks, we have interviewed 20 beneficiaires which include a mix of primary and secondary data users, as well as higher ups(generals and commanders). Besides, we had the very precious opportunity to meet with general Dempsey, the 18th Chairman of the Joint Chiefs of Staff and the 37th Chief of Staff of […]
Week 2 Update
Insights This week we began by better understanding the Seymour Johnson AFB Pharmacy’s general workflow and solidified our understanding of the issue at hand. We also began to present our MVP concept to our beneficiaries better align our solution concepts to needs of the consumers. We quickly realized that our MVP from last week […]
Week 1 Update
We talked to several people to get a better scope of the issue at hand, and came away with a few key insights. Beneficiaries USAF TSgt Christina LaRiccia | 940-923-4219 Emphasized the necessity of Red Cross Volunteers for the pharmacy to function despite issues Pharmacy is regularly understaffed, especially at peak hours (lunch) Lack of […]
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