Nominated by Franklin Torain
Val has taken huge strides—handling 183 appointment requests in just one day without even being asked! That’s the kind of initiative that defines true teamwork. When we each do the right thing and put our patients first, we make their experience seamless, build trust, and create repeat patients who feel cared for. Having a dedicated “go-to” like Duke Health strengthens our sense of ownership and pride both in the work we do and in the care our patients receive. Way to go, Val! Your effort shines and inspires the whole team!
