Getting Help

Ed Discussion

Ed Discussion is an online question/answer/discussion forum we use in this class. You can access it through the link on the course Sakai page or directly at edstem.org.  There are many of you and a much smaller number of us (professor and TAs). Therefore, we will use Ed to support everyone having their questions answered and getting help faster. This means you should feel free to not only ask questions on Ed but answer questions. Helping each other with the material is a great way to improve your understanding of the material because only when you can explain it to another can you really master it.

If you choose to use Ed, we ask that you follow the guidelines established for this course. You can find them Ed. Note in particular that you should never post your own code publicly for other students, should be respectful of all other members of the course at all times, and should always try to understand where you are stuck and what other similar questions have been asked before prior to posting your own questions.

Office/Helper Hours

Office/helper hours will take begin Sunday, January 9th and will run until Tuesday, April 19th. Office hours will not take place on any University holidays.

We have in-person and virtual evening helper hours staffed by undergraduate teaching assistants Sunday through Thursday with the following schedule:

We use a queuing system to ensure fair access to help; please read the instructions here on how to utilize helper hours. All virtual evening hours will take place over Zoom at this link: https://duke.zoom.us/j/92949207845. Note that a Duke zoom account is required for security purposes.

In addition to evening helper hours, the instructors and graduate teaching assistants have daytime office hours. All times listed in US Eastern Time.

  • Professor Fain in person in LSRC D104 (once in person instruction resumes) or on zoom at duke.zoom.us/j/99434847965 (requires Duke zoom authentication). Mondays 1-2 pm and Wednesdays 2-3 pm.
  • Graduate Teaching Assistant Yilun Song has office hours on zoom at duke.zoom.us/j/5464853471. Thursdays noon-2pm.
  • Graduate Teaching Assistant Zhekun Wu has office hours on zoom at duke.zoom.us/j/3861656151. Thursdays 2-3 pm and 5-6 pm.

OIT Co-lab and Tech Help

The Innovation Co-Lab supports tech all over campus. They have staff professionals and experienced students who can help you with tech questions and needs from Java/Intellij installation to Git and much more. To see office hours times, make appointments, and see learning opportunities, visit https://colab.duke.edu/resources.

Mental Health

Duke Academic Resource Center

The Academic Resource Center (ARC) offers free services to all students during their undergraduate careers at Duke.  Services include Learning Consultations, Peer Tutoring, Learning Communities, ADHD/LD Coaching, Outreach Workshops, GRE/MCAT Prep, Study Connect, and more. Because learning is a process unique to every individual, we work with each student to discover and develop their own academic strategy for success at Duke. Contact the ARC to schedule an appointment. Undergraduates in any year, studying any discipline can benefit! arc.duke.edutheARC@duke.edu • 919-684-5917, 211 Academic Advising Center Building, East Campus – behind Marketplace.