IT Support Overview & Topics – Economics IT Support

Computing resources at Duke University are provided by several groups across campus. The most common needs are going to be met by the following groups:

Who	What They Do	How To Contact
Trinity Economics Computing Support	These are the IT staff directly working in the Department of Economics. When in doubt, start with. When unable to provide support directly, they will attempt to direct you to the right place. Support for most desktop operations for faculty and staff, including computer-to-network port connectivity. Limited support for Ph.D. and Master’s student desktop questions. Support for the Economics Computing Cluster. Support for the Bowling alley and driving range interactive lab systems.	Email: helpdesk@econ.duke.edu Phone: Chris Geddings – IT Manager – Office 919-660-1836 – Office RM 220B Social Sciences Stephen Burkhalter – IT Analyst, Mobile 919-660-1888 Office RM 325L Social Sciences Taneca Joesph – IT Analyst, Mobile 919-660-1899 – Office RM 325L Social Sciences
Trinity College of Arts and Sciences	This is the IT group located at the College level, providing a common set of services centralized Arts and Sciences.	https://trinity.duke.edu/technology (919) 684-2200 Classroom Issues: 919-660-3088
Social Sciences Research Institute (SSRI)	SSRI brings together researchers with interests in problems that cross the various social and behavioral sciences, including problems that connect with the humanities and natural sciences. SSRI provides the most expertise as relates to sensitive data computing at Duke for social science disciplines.	https://ssri.duke.edu 919.681.6019 ssri@duke.edu
Office of Information Technology (OIT)	This is the largest and most centralized computing organization at Duke. They provide a variety of services. A short list includes: Email storage and retrieval storage	http://www.oit.duke.edu (919) 684-2200 help@oit.duke.edu
Duke University Research Computing	Centralized group connected to OIT that provides various services for research computing at Duke, including the Duke Compute Cluster (DCC.)	https://rc.duke.edu https://rc.duke.edu/the-duke-compute-cluster/ help@oit.duke.edu