15 Minutes Could Save You 15 Hours or More a Year Using ServiceNow

PRESENTERS: Stephanie Sutherland, Leah Ghedir, Maureen Fehrs, Will Johnson Jr., Judy Whitesell, Nathan Bost DEPARTMENTS: Duke Health Technology Solutions (DHTS) IT Service Management FORMAT: Poster or Information Table ABSTRACT: Abstract: The Duke Health Technology Solutions IT Service Management Team will share ServiceNow tips and tricks aimed at improving the day-to-day user experience of the ServiceNow […]

24×5 OIT Service Desk, how can we improve and help you?

PRESENTERS: OIT Service Desk staff and Paula Batton DEPARTMENTS: OIT Service Desk FORMAT: Poster of Information Table ABSTRACT: We would have analysts from the OIT ServiceDesk by the poster throughout the event to accept feedback on how will can better support the University. Poster info could include large recent projects, analyst bios, and some basic […]

3D Printing and Digital Fabrication @Duke

PRESENTERS: Chip Bobbert & Michael Faber DEPARTMENTS: OIT Department of Academic Services and Media Technology FORMAT: Birds of a Feather ABSTRACT: A small group discussion about digital modeling and fabrication projects currently happening at Duke. OIT has setup the Innovation Studio offering such services but along the way we have found numerous faculty and student […]

Agile@Duke

PRESENTERS: Nathan Bost & Gurvinder Mahajan DEPARTMENTS: IT Service Management Excellence FORMAT: Poster or Information Table ABSTRACT: We plan to provide a poster board with handouts detailing how the Agile Software methodology is used at Duke by the Support@Duke Development team.

Automated Awesomeness with Stevedore

PRESENTERS: Liz Wendland, Chris Collins DEPARTMENTS: OIT Systems FORMAT: Presentation (topical discussion followed by questions) ABSTRACT: Tired of waiting hours, even days for a new WordPress VM? Is setting up Shibboleth for your site making your eyes cross? Confused about how to request Certificates and put them in place? OIT’s latest self-service tool, Stevedore can […]

Automation and Self-Service Server Provisioning for Duke Departments

PRESENTERS:  Sean Dilda DEPARTMENTS: OIT FORMAT: Presentation (topical discussion followed by questions) ABSTRACT: To simplify and speed provisioning and deployment of IT server infrastructure, OIT has developed Clockworks, a self-service website that provides departmental staff with on-demand creation of customized virtual machines and storage within minutes. After a Clockworks user specifies VM size and administration options, […]

Do it all with Drupal

PRESENTERS: Michael Wright DEPARTMENTS: Law School, Academic Technologies FORMAT: Presentation (topical discussion followed by questions) ABSTRACT: Drupal is a popular open-source content management system with wide usage at Duke. It can be used to simply create and display pages like any content management system, but it can also be leveraged to build interesting database projects […]

Docker: Fast, Flexible, Ephemeral

PRESENTER: Chris Collins, Mark McCahill DEPARTMENT: OIT FORMAT: Presentation (topical discussion followed by questions) ABSTRACT: Docker is a revolution in IT. From web services to desktop applications to package management to research computing, Docker has its fingers in everything. Come learn what Docker is all about, how it works, and what it means to containerize […]

Duke Digital Signage Information Table

PRESENTERS: Jack D’Ardenne DEPARTMENTS: Office of Information Technology – Media Technologies FORMAT: Poster or Information Table ABSTRACT: OIT’s Media Technologies will have an information table about Duke’s Digital Signage Service. We will be displaying at least one computer, which will be showing examples of digital signage. For folks unfamiliar with the service, the table will […]