How To Volunteer

REMEDY volunteers are needed throughout the calendar year to help collect, sort and pack surplus medical supplies, both at Duke North Hospital and at our off-campus storage warehouse located at 100 Golden Drive in Durham.  Assistance is also needed to coordinate volunteers, review supply requests, coordinate donations, and record inventory.

How to volunteer:

If you would like to volunteer with REMEDY at Duke, send an email expressing your interest and availability to one of the REMEDY coordinators.  Duke staff and graduate students should contact  Duke undergraduate students should contact either or

All volunteers must be age 16  or older and capable of performing light physical activity.  There is no minimum number of hours required to volunteer with REMEDY.  Safety and compliance training will be provided by the REMEDY coordinators.

Volunteers are needed throughout the year, including summer and semester breaks.  Target group size per session is around 4-6 people, although occasionally there may be a need for a larger group.

Volunteering with REMEDY primarily involves sorting and packing surplus medical supplies.   If you are looking for patient care volunteer experience, consider one of the many Duke Hospital volunteer programs offered through Duke Hospital Volunteer Services, call 919-681-5031 or go to:

Where and When:

Sorting sessions take place either at Duke North Hospital or at the Duke Medicine warehouse at 100 Golden Drive.

Volunteers may sign up on line at

At Duke North Hospital: currently the 1st and 3rd Wednesday evenings of each month from 6:00 to 7:00 pm

Directions to Duke North hospital sorting area:

 Find the stairwell to the left of the main elevators in the lobby of Duke North Hospital. Go down to the sub-basement (zero) level. Turn right out of the stairwell and follow the blue signs to the “Duke North Loading Dock”.  The REMEDY sorting area is located to the left just inside the automatic doors that lead out to the loading dock. Look for the fenced in area with the REMEDY signs.

At Duke Medicine Warehouse: currently the 2nd and 4th Wedesday evenings of each month from 7:00-8:00 pm

Directions to Duke Medicine warehouse at 100 Golden Drive:

From Erwin Road, take Morreene Road north about 2 miles until it turns into Neal Road.  Continue on Neal past McMannen Methodist Church and turn right just before the RR crossing sign onto Golden Drive. Stay right on Golden Drive to the Duke Medicine warehouse and continue around to the back of the building.  Enter through the double glass doors (next to the picnic table) and follow signs to the REMEDY area, which is located in the warehouse on the mezzanine level above the loading dock doors.

Packing and Inventory Procedures:

Wear comfortable clothing that you would not mind getting dirty and are appropriate for light physical work including bending, kneeling and lifting.  NO SANDALS OR HIGH HEELS.

Before sorting or packing any materials, put on a pair of disposable gloves, available in the collections area.


  • Empty new surplus from boxes or bags and place each item in the appropriate labeled sorting bins on the shelves.
  • Unusable, damaged, or soiled items should be discarded in large plastic trash bags available in the sorting area. At the end of each session all trash should be placed in the large dumpsters located in the loading dock area.
  • Corrugated cardboard should be recycled in the box crusher on the loading dock.
  • Discard any unprotected needles, blades or other sharps in the red “sharps” disposal containers located in the collections area.
  • Discard any syringes or sutures that are not in their sterile peel-pack package.
  • Unexpired medications, IV solutions and nutritional products can be sorted into labeled bins, but should NOT be packed for overseas donation.
  • Highly specialized or technically complex items or supplies are generally not suitable for overseas donation, but may be donated to one of our teaching labs or to the NC State Veterinary School. Examples include cardiac catheterization cannulas, endoscopic or other specialized surgical devices, or devices that require specific machinery or equipment to operate.
  • Expired blood collection tubes, arterial blood gas syringes, IV solutions (bags or flush syringes) should be discarded.
  • Containers with liquids (e.g. scrub soaps, iodine, alcohol, etc.) should be inspected closely for leaks and discarded if any are found. Place these in plastic bags before packing.

**If you are unsure what an item is or whether it should be packed, just leave it on the shelf and we will make a determination later.


  • Cardboard boxes available in the collections area are packed with items from the sorting bins. Whenever possible, put similar items together in the same box, rather than an assortment of unlike items. Liquid containers should be placed in a plastic bag before being packed.
  • Write with a marker on the side of the box the general contents, e.g. “antiseptics”, “exam gloves”, “bandages and dressings”, etc.
  • At North Hospital, stack each packed box on the wooden loading pallet in the collections area. When the pallet is full it will be transported to the storage warehouse for further sorting and distribution.