How To Volunteer

REMEDY volunteers are needed throughout the calendar year to help collect, sort and pack surplus medical supplies at our off-campus storage warehouse in Durham. Staff members and students on clinical rotations are also needed to organize and monitor collections in their work areas, and educate co-workers about this option to repurpose usable surplus through REMEDY rather than discarding it.

How to volunteer:

If you would like to volunteer with REMEDY at Duke, send an email expressing your interest and availability to

All volunteers must be age 18  or older and capable of performing light physical activity.  Unfortunately the REMEDY space at the warehouse is upstairs and is not ADA accessible. There is no minimum number of hours required to volunteer with REMEDY.  Safety and compliance training will be provided by the REMEDY coordinators.

Volunteers are needed throughout the year, including summer and semester breaks.  Target group size per session is around 4-6 people, although occasionally there may be a need for a larger group.

Volunteering with REMEDY primarily involves sorting and packing surplus medical supplies.   If you are looking for patient care volunteer experience, consider one of the many Duke Hospital volunteer programs offered through Duke Hospital Volunteer Services, call 919-681-5031 or go to:

Where and When:

Sorting sessions take place at the Duke Health warehouse located about 3 miles from Duke West Campus at 100 Golden Drive.  Volunteers should assemble in the “additional parking” lot behind the building.

Currently we are meeting the 1st and 3rd Thursday of each month, from 5:30-7:30pm.

Packing and Inventory Procedures:

Wear comfortable clothing appropriate for light physical work including bending, kneeling and lifting.  Please wear closed toed shoes (no sandals).

Before sorting or packing any materials, put on a pair of disposable gloves, available in the collections area.


  • Empty new surplus from boxes or bags and place each item in the appropriate labeled sorting bins on the shelves.
  • Unusable, damaged, or soiled items should be discarded in the trash bin located in the sorting area.
  • Corrugated cardboard should be recycled in the box crusher on the first floor.
  • Discard any unprotected needles, blades or other sharps in the red “sharps” disposal containers located in the collections area.
  • Discard any syringes or sutures that are not in their sterile peel-pack package.
  • Highly specialized or technically complex items or supplies are generally not suitable for overseas donation, but some may be donated to one of our teaching labs. Examples include cardiac catheterization cannulas, endoscopic or other specialized surgical devices, or devices that require specific machinery or equipment to operate.
  • Expired blood collection tubes, arterial blood gas syringes, IV solutions (bags or flush syringes) should be discarded.
  • Containers with liquids (e.g. scrub soaps, iodine, alcohol, etc.) should be inspected closely for leaks and discarded if any are found. Place these in plastic bags before packing.

**If you are unsure what an item is or whether it should be packed, just leave it and we will make a determination later.


  • Once a request is received, the requested items (if available) should be packed in one of the cardboard boxes available in the collections area. Whenever possible, put similar items together in the same box, rather than an assortment of unlike items. Liquid containers should be placed in a plastic bag before being packed.
  • Write with a marker on the side of the box the general contents, e.g. “antiseptics”, “exam gloves”, “bandages and dressings”, etc. and the name of the recipient organization and/or country.
  • Stack completed boxes on one of the wooden shipping pallets