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October 15, 2024
With the conflicts overseas, the devastation incurred by hurricanes, and the upcoming election, each person attending this program is or will be managing their own and/or others’ emotions that can affect their work environment. These worldly events are different than our own, personal problems that we must self-manage. None of these events are within any one person’s control, yet they can exacerbate challenges that people are already experiencing with everyday life. Let’s be honest; even coping with your reaction to any one of these events can be challenging, and then add everyday stressors on top, and you might find yourself overwhelmed. So, what can we do NOW to prepare ourselves for these challenging circumstances? While we can - and should - hope for the best and try to stay positive, there are techniques we can use when managing ourselves and others through difficult conditions. This presentation reviews some tried and true soft skills to practice and share to promote stability, recognize needs, and help individuals emerge as leaders. The presentation in no way will provide all the answers; rather the intent is to deliver some practiced methods. The speaker will also review additional skills often used in professional coaching that might help guide conversations.
Regardless if your role is a project manager, program manager, supervisor, team leader, or a contributing team member, this presentation hopes to furnish each attendee with at least one soft skill management tip that can be used within their work environment that might help themselves and/or their team.
Learning Objectives:
- Review some soft skills pertaining to managing people under difficult circumstances that are not under a manager's control.
- Discuss small gestures that can have big impacts.
- Provide tips for redirecting emotion into action.
- Deliver guidance for being present when listening.
Speaker:
Kris Herring
About the Speaker:
Kris W. Herring, PhD is the Associate Center Director of the Duke Cancer Patient Experience Research Program specializing in cancer patient reported outcomes and real-world evidence research. Her passion for research has cultivated a career comprised of positions in both academia and the biopharmaceutical industries managing real world evidence research pertaining to oncology and palliative care, developing and establishing academic clinical research programs, managing international clinical trials, and instructing, advising, and mentoring students. In addition to her role within the Duke Cancer Institute, Dr. Herring has held a position with the Duke Vice Provost of Interdisciplinary Studies Office as a PhD Transitions Coach working with PhD students. She also serves on the Duke University Health System Institutional Review Board as a scientific reviewer. Prior to Duke, she was an Assistant Professor and the Program Director for the University of North Carolina Wilmington (UNCW) Clinical Research Program. She also founded the Master of Science in Clinical Research and Program Development degree at UNCW. Dr. Herring possesses experience working in clinical research compliance for companies such as Amgen, Inc., GlaxoWelcome, Inc., and AAIPharma, Inc. Her academic background includes instructing, advising, and mentoring undergraduate students, graduate students, medical students, and medical residents. Dr. Herring holds a PhD in Health Science, an MS in Management of Biotechnology, a BS in Zoology, and a BS in Biological Sciences. She maintains her certification as a certified Clinical Research Professional and a Certified Project Manager both through the Association of Clinical Research Professionals, and she is a certified coach through the Transformation Edge Business Coach Institute. She also attended the Tanglewood Institute of Music as a classical musician.
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