Basic technology skills a necessity for success in the workplace


Possessing the basic skills to use technology for personal or professional use is necessary to succeeding in most work environments. Technology even 20 years ago wasn’t a basic skill that everyone had to everyday use. Now as it becomes an integral part of the workforce, it’s necessary for workers to understand the skills that go into understanding how to learn technology. All jobs require some sort of technology whether it’s for communication or for actual job use purposes, more than likely employees will have to learn how to use some sort of technology for daily use. Some companies require employees to have a mobile work phone that is provided to them in the event someone would need to get ahold of the employee. Although it is thought that something like knowing how to work and use a mobile phone is widespread knowledge that everyone knows, it actually is not true. There are still plenty of working class people that struggle to use smart phones. Smart phones were not thing even twenty years ago when mobile phones were first becoming popular. Back then, a military bag phone was and was something that looked similar to a landline without a chord. It’s not just mobile phones either, many companies require their employees to use some type of computer or tablet to either log information, look things up, or utilize software. Some people are at a loss with applying for jobs that require technology literacy. Some applications even require that they be filled out online. For those who were used to paper applications may have trouble filling out the online application if they aren’t comfortable doing that.

There is a defined generational gap in technology skills in society. It is often discussed that grandparents and elderly people do not possess the technology skills that are demanded of the current workforce. As younger generations do not possess the required patience to teach these skills, they grow frustrated with the older generation creating a technology and communication gap when it comes to technology. Working class citizens born in the 80’s and 90’s basically grew up with video games, the rise of mobile phones, and computers in their homes and classrooms. They had technology integrated into their lives from the time they were born where as their grandparents saw the rise of broadcast radio and television. They were alive when the internet was military packet switching. The reason the younger generations may face difficulty in teaching the older generation is that they grew up basically always knowing how to use technology and have a hard time teaching the basics. What is a swipe and down to technology users is brand new to someone who has never even logged into a computer. Many people in the older generation didn’t have typing classes or even know how to open a laptop. As they taught the younger generation life skills, it’s somewhat the duty of the younger generation to have patience and try their hardest to teach them. Rather than grow frustrated, it’s easier to just help.

There are varying depths of technology literacy as technology is so fast. Technology literacy can simply be understanding electronic machines or devices powered by the internet. Some jobs may demand that an employee has a professional degree in technology management information systems, coding, or computer science. Other jobs may request that applicants have advanced skills in certain softwares. When deciding on a job, knowing what type of technology literacy required is beneficial to understanding the job itself. When getting a professional education before entering the workforce, the classes offered in each emphasized major will often include the technology and software skills needed for that field. For those who did not attend a professional higher education institution, there are always online classes offered that can help them learn the skills they need.

Bbasic knowledge of different types of computers, phones, makes and models and what they do. There is becoming a standard that most people should now possess the required skills for different types of software and understand what is compatible with what. Technology literacy expands into understanding the varying types of computers and the softwares that are compatible within them. For example Windows is often the software on a PC whereas Mac is powered through iOs sierra systems and utilizes a safari internet browser. Although these technologies can technically be downloaded on different things, these are the standard when purchasing the computers. Mac computers are Apple brand and often can be synced to Apple iPhones and watches. PC’s have many brands like Samsung, Toshiba, Dell, and now the Microsoft surface has taken the technology scene with intricate details and high technology software. Within these devices Microsoft Office or R-Studio for Mac can be used. Technology is ever evolving and can only continue to grow if the people using it know how it functions. Reading manuals, online forums, and staying educated is the best way to maintain continual technology literacy.

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