Workplace environments are vastly shifting the way professionals communicate with others. As technology becomes an integral portion of workplace, employees, bosses, and coworkers are all affected by this changing communication. Workers must learn and keep up with digital communication to make sure they are updated on company announcements and concerns. The workforce used to heavily rely on vocal communication as a means of dissenting information, but now businesses continually seek new ways to maximize communication efficiency.
Although sending an email may be easier for some than just making an office announcement, there’s no set rules for responding to emails. This is pertinent to all types of businesses, from restaurant management to property management. Many communication errors could be eliminated if professionals would make an avid effort to make sure they are reading all emails as this is an important step in understanding new ways of communicating in work environments. Too many times excuses have come up with an employee ‘not reading the email.’ To avoid that communication issue, it would be beneficial for companies to assemble a technology guidelines and expectations book or manual that allows employees to understand what is expected of them when utilizing technology in the workplace. In said manual, the company or organization could provide rules for replying to emails in an efficient and timely manner and provide guidelines for always reading company emails.
A technology manual will also help workers understand how they are to utilize technology within the workplace. A large issue with having personal laptops and mobile devices in the work environment is that they can provide a large distraction to individuals and their coworkers. It’s easy to open a phone to check a text message and then opening various other apps to check social media or scores of games. Having technology at consumer fingertips fosters a society of desiring continuous and constant updates on everything. People feel as if they need to know exactly what is going on all the time because the fear of missing out would mean possible societal and/or social isolation due to feeling left out over a national or global phenomena that happens via the internet. Having the internet readily available for employees at all times can disrupt productivity if company computers and laptops aren’t being used effectively.
With the implementation of heavy amounts of technology and devices powering offices and professional work environments, it’s become crucial to have an IT employee or team on-site as much as possible. If the technology fails, the work will be impossible to complete until it is fixed. Asking managers and employees to call a help center instead of having a live person working IT can be difficult in regards to communication. Conversing via telephone with others on how to fix a technical issue doesn’t always provide the same results as actually employing IT personnel to come resolve issues. It’s important for companies to maintain awareness of internet issues an stay well prepared in the event the wifi would fail or another form of internet access stops working. Having a backup plan incase technology would fail can be a highly beneficial tactic.
As digital communication becomes a main form of interaction between workers, it’s important for companies to implement standards regarding expectations for digital communication. Some industry professionals have concerns over the future of face-to-face communication. Workers must now learn the professional business standard of having company conversations as well as learn how to maintain a strong sense of responsibility for having a positive digital presence through email communication. Some things can be difficult to express and explain via email, so having effective communication skills is vital to the success in any job.
Technology growing in the workplace is inevitable. The solutions for technology disruption isn’t necessarily to remove it, but to provide guidelines and rules for employees using it. Companies and businesses will have to learn how to implement new standards for new ways of working. Being flexible with growing industries is crucial to economic growth as complacency can be dangerous to the stagnation and fall of a company. As profitable revenue is the goal of most companies, this can only be generated if workers are effectively doing their jobs and communicating. Many errors made can be reduced if workers are effectively communicating with each other.
It would be effective companies add a communication portion to their employee orientation. A communication section should include a thorough guideline for business communication expectations. Along with face-to-face professionalism standards, the company should also include their rules for utilizing technology in the workplace and expectations for digital communication responsibilities. After explaining the rules of expected behavior, then companies should give examples in employee orientation about the right and wrong ways to perform these communication behaviors. If they take the time to explain what is irresponsible behavior when utilizing technology or what is appropriate conversational behaviors, they will reduce the amount of future communication discrepancies and disruptions. The last thing to be explain is the repercussions and consequences for employees failing to follow company guidelines. To implement these tactics into an employee orientation with help teach new employees therefore, it is important that a manager employs an outstanding trainer to teach and train them. As technology grows, the rules and guidelines for professional usage will continue to grow with it.