EGRMGMT 562: Operations Management

Please be advised: the information contained on this page is a general overview of the course. As course information is subject to change from one semester to another, please check DukeHub for the most accurate and up-to-date information about EGRMGMT courses.

At a Glance

  • Instructor(s): Pranab Majumder
  • Semester(s) typically taught: Fall
  • Units: 3.0
  • Grading scale: Graded (A-F)
  • Required or elective for MEM degree? Elective
  • If elective, applicable elective track(s): Operations and Supply Chain Management
  • Pre-requisites: n/a
  • Recommended previous courses: n/a

Course Description/Synopsis (from DukeHub) 

Operations management involves planning and controlling the processes used to produce the goods and services provided by an organization. In essence, it is the management of all activities related to doing the actual work of the organization. Managing these processes can be quite challenging – they are often very complex, and can involve large numbers of people and facilities, huge volumes of materials and great distance. Objectives of the course are to: i) Introduce students to the functional area of operations and to increase their awareness of how a firm’s operations interface with the other functional areas of the organization, ii) Familiarize students with the various issues and problems that traditionally arise in the management of operations within both manufacturing and service organizations, iii) Acquaint students with some of the terminology, modeling, and methodologies that often arise in the handling and resolution of operations issues and problem.

Course Syllabus (Previous)

EGRMGMT 562.01 Syllabus, Fall 2021

A Class Sample

A Word From the Faculty/TA

Please check back for this at a later time.

Student Testimonials (from Course Evaluations)

  • “The course itself is amazing and the course pack is also very good. I got to learn a lot about operations and how it is actually practiced in a real factory or plant. You will be able to connect to what the professor says if you have done the pre-reading which is quite useful. This is one of my favorite courses at Duke.”
  • “Mr. Majumder is a very knowledgeable professor and is very approachable when students have questions. I also really appreciate that he has a great sense of humor, making the 2.5hr-long lecture a lot less tiring.”
  • “[Prof. Majumder] Provides excellent insights and draws on his experience in the Industry to provide a great learning experience. Always approachable and willing to go out of the way to help. Allows a lot of class participation and moulds the class as per the class liking.”
  • “The Littlefield simulation helped to understand the benefits and limitations of different concepts like process analysis, queuing, etc.”

Previous Course Evaluations

Resource site for Duke MEM students