John S. Shelton
801 E. Woodcroft Pkwy, Apt 1403, Durham, NC, 27713
johnsheltoncreations@gmail.com
Phone # available by request.
PROFILE
Experienced IT and communications professional recognized for a unique blend of technical and soft skills. Established as a leader in the introduction of new technology to end users and the delivery of customized technology solutions and tools to faculty and administration. Skilled communicator, trainer and liaison between end-users and systems. Evangelist for Augmented Reality and Virtual Reality solutions for pedagogical and research activities.
See independent project work at: https://sites.duke.edu/johnshelton/my-projects/
SKILL SUMMARY
Proven Faculty Support Skills
Windows / Mac Support
Troubleshooting
Learning Management Systems (Canvas)
Instructional Hardware and Software
Photography
Photogrammetry
Digital Photo Editing & Restoration
Videography
Video/Audio Editing
Multimedia Design and Production
Media Streaming
Conferencing Technologies
3D Modeling
3D Printing
Training / Public Speaking
Help and “How-To” Documentation
Technical Documentation
Project Management
Project Implementation
Content Management
PROFESSIONAL EXPERIENCE
Duke University’s Fuqua School of Business, Durham, NC (2001 – present)
Academic Video and Technology Specialist (2019 – Present)
- Work directly with faculty and colleagues on video production, pedagogy, instructional technology research, implementation, and support.
- Effectively promote, guide, and support faculty in the use of available video tools for teaching purposes.
- Assist with the production of instructional content containing video and graphics.
- Work with faculty to understand the best use of current technology based on course criteria.
- Collaborate with faculty, students and staff on innovative uses of technology.
- Collaborate with the technical team to test, document, demonstrate, and implement new academic software applications and tools.
- Create, train, and manage Coursera sites for all Fuqua programs.
- Assist with the creation, management and support of EMBA, Daytime, MMS, Ph.D, DKU, and MQM course sites.
Technical Support Specialist (2002 – 2019)
- Perform needs assessments for faculty members and provide customized technology solutions for their teaching and research needs
- Selected to provide technology solutions to the Dean of the Fuqua School of Business and his leadership team
- Tablet computing and MS Office OneNote expert for the Fuqua community
- Lead school-wide training sessions on new applications and services
- Took initiative to become lead technical resource for introduction of new technology at Fuqua
- Consistently assigned the most challenging clients due to track record of success and superior communications and problem-solving skills
- Author instructional documents and user-friendly communications for Fuqua and the larger Duke IT community
- Proactively resolve technical challenges hampered by poor communication and misunderstandings
- Operational knowledge of applications and tools, including Microsoft Office Suite, Canvas, Sites@Duke using WordPress, VMware, Final Cut Pro, Adobe Photoshop and Photoshop Elements, Panopto, Adobe Acrobat, Camtasia, Warpwire, YouTube, Macromedia Dreamweaver, SAS, SPSS, Matlab, Mathematica, SAP, Thunderbird, Firefox, Lightroom, Symantec Endpoint Protection, Eye Tracker
Part-time Contract Support Specialist (2001 – 2002)
Supported students, faculty, and staff with helpdesk issues such as connecting to the wireless network, installing software, removing viruses, and configuring email clients.
WTVD-TV Channel 11, Durham, NC
Broadcast Television Director, Technical Director & Producer (1990 – 2001)
- Directed daily news programs which included reallocating and reprioritizing resources while producing a seamless live program
- Operated as Director and Technical Director of NewsChannel 11 daily broadcasts and special reports – Special broadcasts included: “Inside Basketball with Duke’s Coach K,” “Duke Football,” “The ACC Today,” and “1997 Governor’s Inauguration”
- Other duties included:
- Daily production of video graphic elements for news reports
- Managing all production aspects of live news programs and specials in nation’s 32nd largest television market
- Training and supervising staff, and acting as liaison between news and production departments
- Acting as producer and technical liaison with NASA for multiple live television interviews with astronauts aboard Space Shuttles orbiting the Earth
WNCT-TV Channel 9, Greenville, NC
Broadcast TV Director, Technical Director & Production Assistant (1988 – 1990)
Performed and supervised all studio crew positions involved in live television broadcasting and commercial
production, including camera, audio, graphics, video editing, lighting and directing.
EDUCATION
Bachelor of Science, Communications
Radford University – Radford, VA (1988)
INTERESTS
Data visualization
Augmented and virtual reality
History
Geospatial applications
3D modeling and printing
Public speaking
Photography and digital photo editing
Acting
Directing plays
