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Virtual Server Hosting

The Biology/Evanth IT Budget supports and manages the configuration of Virtual Machines/Servers (VMs) which are hosted by central OS administration in OIT’s centralized VMware ESX environment

  • PI’s can request one standard OIT Managed VM (maximum $800/yr. hosting cost) 
  • Biology_EA IT team will work collaboratively with OIT on the configuration, setup, and access for the VM 
  • All users will be required to have NetID in order to have access to any VM

OIT VMware OS System Administration-Scope of services

OIT-Systems Infrastructure supports the day-to-day operations of the server and OS through the maintenance and support of the operating system (OS) and OS related components.  There are 2 levels of OS System Administration offered:
  • 8-5 (Monday-Friday 8 AM to 5 PM) – This offering is intended for services and applications that are not expected to be supported outside of regular business hours.  Typically, these VMs are for tolerant services and/or test/dev VMs. 
  • 24/7 – This offering is intended for production services and applications that are expected to be supported 24/7.  Outside of business hours, staff will be paged as required to resolve emergency issues

OIT-SI Sys Admin responsibilities:

      • Define/Design/Provision the VM 
      • Install Operating System and any OS related options or services 
      • Maintain Current security patch levels
      • Configure and maintain TSM backups (nightly unless otherwise agreed to with VM Owner)
      • Monitor health of systems 
      • Provide responses to production level issues during defined support hours (24/7 or 8/5)
      • Provide 8/5 responses to test/development issues, upgrades, and/or configuration changes
      • Document all Server OS related changes
      • Maintain strong working relationship with the Service/Application prime

Supported Operating Systems 

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2012 R2, 2016, 2016 Core

RHEL6 64 bit, RHEL 7, RHEL 7 Atomic host, RHEL 7 Atomic host (SSI Systems), RHEL 6 Legacy, Scientific Linux 6