Category: Customer Service

Remote – LuckyDiem – Summer Marketing Intern

LuckyDiem is seeking a dynamic, energetic self-starter to join our team as a summer marketing Intern to assist the company with social media and digital marketing efforts. LuckyDiem is a digital marketing platform that creates addictive consumer engagement utilizing gamification and intrinsic motivation techniques. This is a unique opportunity to work in a fintech CLO (card-linked offers) marketplace acquiring customers and a mobile app publisher promoted to consumers who want to save money and have fun at the same time.

Marketing Intern

Job Responsibilities:

Consumer (App):

– Help develop and execute LuckyDiem’s social media strategy across Facebook, Instagram and LinkedIn, coordinating with stakeholders across the company and its customers
– Identify and communicate with relevant influencers (nano, micro, etc.) to acquire new users via our referral platform
– Monitor social media trends (eg TikTok) to apply to our strategy for consumer acquisition and research other competitive apps to optimize the reach of our core demographic
– Track social media performance, make recommendations and iterate based on previous performance results to maximize results
– Assist with customer support inquiries

Customer (Advertising Platform):

– Assist with execution of outbound lead generation campaigns
– Help strategize content marketing plans for inbound
– Track conversions and other metrics from outbound campaigns across various internal and external sources / vendors

Skills & Education:

– Candidates should be working towards a college degree or MBA
– Strong analytical skills, with the ability to be articulate, professional and decisive
– Strong social media skills and fluent ih all recent social media technology and news
– Excellent attention to detail and strong project management / organization skills
– Exceptional ability to network with students and digital content creators
– Fun with a good sense of humor and wit
– Prior work with a technology startup is a plus

Requirements:

– Fully remote
– Daily and/or weekly video calls
– Asynchronous work on Google Suite and other collaboration platforms
– Start May 9, 2022
– Minimum 15 hours per week
– We will work with you towards receiving class credits for the internship
– We may arrange opportunities to meet several of our advisory board members for personal discussion & potential mentorship.

To apply for this position, please forward your resume with a cover letter to jobs@luckydiem.com.

Durham – Self-Help Credit Union – Federal Policy Intern

Internship Program:

Self-Help/CRL offers a 10-week summer internship program that is designed to give students valuable experience in a professional setting while broadening their knowledge of Community Development Financial Institutions (CDFI’s). Participants may also expand their knowledge of The Center for Responsible Lending (CRL) works which ensures a fair, inclusive financial marketplace that creates opportunities for all credit-worthy borrowers, regardless of their income Along with each specific intern project, the intern will participate in a series of brownbag lunches to learn more about Self-Help and the Community Development industry as a whole. Interns will also be given the opportunity to network with one another and other Self-Helpers through a variety of planned events.

Internship Description:

The Federal Policy Intern will help to advance strategies that increase strong consumer protection and responsible lending policies. This assignment may be based in either Washington, DC or Durham, NC.

Essential Responsibilities:

– Play a key role in federal campaigns, including developing social media toolkits, creating graphics for social media, and participating in campaign strategy development
– Support federal policy team with administrative tasks
– Assist the federal policy team (Ex. Research Congressional members and their districts, create spreadsheets to track information about federal rule comment letters from partner organizations, etc)
– Perform other duties as may be deemed necessary.

Credentials, Experience and Skills:

– Enrollment in undergraduate degree program.
– Preference for rising junior or senior with major in political science or other relevant majors preferred but others will be considered as well.
– Experience with social media platforms (twitter, Instagram, etc)
– Experience developing social media graphics and posts
– Strong writing skills including research, outlining, editing

Compensation: TBD

Application:

Please apply for this assignment on our Internship Careers Page or the CRL Careers Page. Please upload a thoughtful cover letter describing why you are interested in this internship and a resume with your application. Applications must be submitted by summer to ensure consideration.

About Us:

The Center for Responsible Lending (CRL) is a nonprofit, non-partisan organization working to ensure a fair, inclusive financial marketplace that creates opportunities for all. Through research, legal analysis, policy development, and state and national advocacy engagement, CRL fights for economic equity for underserved communities—particularly Black and brown communities and low-to-middle income families. CRL’s staff reflect a collective commitment to eliminating systemic injustice in America’s financial services. Learn more at www.responsiblelending.org.

CRL is an affiliate of Self-Help, a community development lender founded in 1980 that has provided more than $9 billion dollars in financing to help 164,000 low-wealth borrowers buy homes, build businesses, and strengthen community resources.

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

Durham, NC – FeedStation – C#/.NET Developer

FeedStation is hiring a C#/.NET Developer to join our high-growth startup that is revolutionizing eCommerce for Automotive and Powersports sellers. In essence, we are a bunch of data nerds with a car problem.

The ideal candidate will help build unique solutions to complex problems and work with the leadership team to define FeedStation’s product roadmap. You’ll have the opportunity to own client implementations through the software lifecycle. You’ll be supported throughout your career by a team that cares about your development and getting things done.

We’re looking for someone with a proven track record of achievement to join our smart, collaborative, no BS team.

In order to succeed, you must have superior problem-solving skills, work with a variety of data formats and APIs, and the ability to thrive in a fast-paced, remote environment with tight deadlines.

You will be required to code a lot, implement specs, test, and document your progress. You must be comfortable collaborating with, mentoring, and helping Junior Developers on the team.

As a member of the FeedStation team, you will have a number of opportunities to grow and thrive. You will work directly with the CEO, COO, and Sr. Developers to drive projects, develop innovative solutions to complex business problems, and inform the architecture of FeedStation’s technology.

A growth mindset, strong problem-solving skills, and excellent communication skills are a must.

Essential Functions

  • Work with the leadership team to enhance FeedStation’s platform, integration services, and monitoring capabilities.
  • Establish new integrations with complex systems including shopping carts, ERPs, and client databases.
  • Develop complex workflows and automation to ensure client success.
  • Improve the overall functionality of the FeedStation platform to enhance operations and streamline business processes.
  • Provide feedback for product development, features, and enhancements.
  • Support Sr. Developers and Technical Support Specialists with new client implementations and by addressing client issues.
  • Support the sales team in a technical/implementation capacity as needed.
  • You tell us! Your opinion matters and much of your job function will be tied to solving complex problems you identify and lead through execution.

Qualifications

  • Verifiable history of meeting goals and being an exceptional individual performer and teammate.
  • 2+ years experience with C#, .NET, and SQL Server. Moderate- experience with .NET Framework 4.7.2 or later is preferred.
  • Experience consuming and building APIs.
  • Transforming data from XML, JSON, CSV, text into any other format
  • Ability to solve and effectively communicate complex business problems.
  • Demonstrable skills working with SQL databases.
  • Experience working with stored procedures, UDFs, triggers, UDTs, etc.
  • Direct experience with at least one development ETL language/technology, preferably SSIS
  • Some experience working with cloud environments including AWS (eC2, S3) and Microsoft Azure.
  • Comfortable working independently and remotely while juggling multiple projects and priorities.
  • Local candidates to the Raleigh-Durham-Chapel Hill (RDU) area required.
  • An ability to experiment, execute, and stay hungry is required.

As a member of the FeedStation team, you must:

  • Strive for better
  • Express enthusiasm and tenacity
  • Maintain a can-do attitude
  • Be client-focused
  • Focus on doing the right thing

Company Description:

FeedStation is on a mission to reimagine what’s possible for the eCommerce industry. We reject a one-size-fits-all notion to growing your business and believe the best technology must meet the unique needs of each customer. That’s why we created FeedStation. Our company specializes in the automotive and power sports market because we understand the unique challenges and constraints automotive sellers face when managing complex data across sources. Our platform provides the most powerful technology in the market. Our approach leverages flexible integrations, custom automations, and a strong partnership with a team of eCommerce gurus.

If interested, email  lauren@feedstation.com.

Remote – Talaria – Multiple Roles

Role: Talaria – Spring & Summer Internships Multiple Roles

Manager: Tucker Risman

Talaria, LLC (TryTalaria.co), is an Chicago, IL based startup that is currently looking to bring on a small number of caring, creative, and passionate individuals for a variety of Spring and/or Summer internship opportunities in Marketing, Operations, and Copywriting. These interns will have the opportunity to work hand and hand with the founder as we develop an exciting new set of products and services intended to help our customers during one of the most difficult times of their lives. Please send any questions to Tucker@trytalaria.co.

What we do:

Talaria is focused on easing the challenges people encounter after the death of a loved one. It is a difficult time for individuals as they try to manage their own grieving, day-to-day responsibilities, and countless strange tasks that they often have not put too much consideration into. These administrative tasks can take months if not years to complete as they vary from transferring bills & assets; closing subscriptions or digital accounts; notifying employers, the social security administration, or veterans affairs.

Talaria aims to provide education and awareness in life, so that people can use our tools to plan for their end-of-life. When people take advance steps, their families are able to focus on what is most important and spend less time searching for documents or information that is not anywhere to be found. For those who do not want to think about these tasks, Talaria offers services where they can hire a representative to complete these tasks on their behalf. Our mission is to make the experience of loss easier and allow survivors to be focused on themselves instead of these processes.

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Role: Digital Marketing Associate

Responsibilities:

  • Launch and manage with social media presence (Facebook, Google, Instagram, LinkedIn)
  • Develop and execute digital campaign strategies to drive customer traction and website traffic
  • Manage Paid Media campaigns (paid social, paid search, and affiliate) and seek new areas of opportunity through analysis, campaign strategy, ad copy creation, and landing page testing
  • Setup tagging and deploy tracking via Google Tag Manager, Analytics, and Data Studio
  • Creatively innovate and test new strategies to continually exploring various opportunities
  • Gathering consistent feedback from customers and potential customers

Qualities we look for:

  • Strong understanding of online marketing metrics such as ROI, click-through rate, cost-per-click, cost-per-action, cost-per-lead, conversion rate
  • Experience with Google Ads, Google Tag Manager and Google Analytics
  • Knowledge of Facebook Ads and Business Manager
  • Understanding of A/B and multivariate experiments
  • Ability to manage multiple projects simultaneously
  • Organized, task-orientated, and self-driven
  • High emotionally intelligent individuals that can speak to people about sensitive topics

What we offer:

  • Weekly coaching and mentorship to help you achieve your goals
  • Experience building a startup ground up
  • Opportunity to make decisions that will change the trajectory of the business
  • The chance to make a difference for many people at what may be the most difficult time in their lives

Applying:

If you are interested in any of our positions, please send your resume and answers to the questions below to Tucker@trytalaria.co. Lastly if you have any questions or concerns please feel free to reach out.

  • Why are you interested in working with Talaria?
  • What do you want to gain from this internship?
  • What do you think makes you a good fit for this role?
  • How many hours can you dedicate each week?

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Role: Operations Associate

Responsibilities:

  • Develop new standard operating procedures and playbook them to allow for continued expansion of service offering through efficiency gains
  • Project manage customer in-take process, ensuring all inbound contact requests and service requests are managed quickly and efficiently
  • Conduct customer interview to identify current work arounds and alternative solutions people use to better understand their pain points
  • Identify operational challenges and help improve or innovate new processes
  • Build, maintain, and communicate new best practices with other team members
  • Gathering consistent feedback from customers and potential customers

Qualities we look for:

  • Creative problem solver and go getter, that can work without clear guidelines
  • Experience managing your own bank account, credit cards, subscription services, etc.
  • Patience when working through something that may seem simple but requires close attention to detail
  • Ability to manage multiple projects simultaneously
  • Organized, task-orientated, and self-driven
  • High emotionally intelligent individuals that can speak to people about sensitive topics

What we offer:

  • Weekly coaching and mentorship to help you achieve your goals
  • Experience building a startup ground up
  • Opportunity to make decisions that will change the trajectory of the business
  • The chance to make a difference for many people at what may be the most difficult time in their lives

Applying:

If you are interested in any of our positions, please send your resume and answers to the questions below to Tucker@trytalaria.co. Lastly if you have any questions or concerns please feel free to reach out.

  • Why are you interested in working with Talaria?
  • What do you want to gain from this internship?
  • What do you think makes you a good fit for this role?
  • How many hours can you dedicate each week?

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Role: Marketing & Copywriter Associate

Responsibilities:

  • Write clear, attractive copy with a distinct voice
  • Launch & manage the company blog, writing on average one to two post per week
  • Interpret copywriting briefs to understand project requirements
  • Collaborate with other team members to identify the best message for small-scale marketing projects (e.g. email campaigns and landing pages)
  • Conduct high-quality research and interviews
  • Edit and proofread copy as needed
  • Use SEO principles to maximize copy’s reach
  • Source images and other content
  • Gathering consistent feedback from customers and potential customers

Qualities we look for:

  • Experience as a copywriter or strong writing background
  • Excellent writing, editing and proofreading skills
  • Strong research skills
  • Ability to manage multiple projects simultaneously
  • Organized, task-orientated, and self-driven
  • High emotionally intelligent individuals that can speak to people about sensitive topics
  • (Bonus) Knowledge with online content strategy and creation
  • (Bonus) Experience with SEO

What we offer:

  • Weekly coaching and mentorship to help you achieve your goals
  • Experience building a startup ground up
  • Opportunity to make decisions that will change the trajectory of the business
  • The chance to make a difference for many people at what may be the most difficult time in their lives

Applying:

If you are interested in any of our positions, please send your resume and answers to the questions below to Tucker@trytalaria.co. Lastly if you have any questions or concerns please feel free to reach out.

  • Why are you interested in working with Talaria?
  • What do you want to gain from this internship?
  • What do you think makes you a good fit for this role?
  • How many hours can you dedicate each week?