Written Word Media is currently seeking a Digital Operations Intern to join our team!

If you are interested in online operations, email marketing, and books or media, this internship is for you. This is a perfect opportunity to work alongside and learn from a highly effective online operations team and gain valuable experience in the startup world. Training is provided for all candidates.

What You Will Gain:

  • Learn how to efficiently and effectively operate the day-to-day functions of a web brand.
  • Hands-on exposure to product updates and roadmap planning. 
  • Fundamental understanding of email marketing.
  • Increased professional polish and communication skills.
  • Mentorship and 1:1 training from the leadership team. 

What You Will Do:

  • Provide customer support to independent authors and publishers via email.
  • Maintain hygiene of advertising inventory system by updating available inventory, entering data for books and running ad hoc analysis.
  • Create and manage content for social media accounts (Facebook, Twitter and Instagram).
  • Execute project deliverables for new brands, partnerships and product prototypes. 
  • Assist in customer education by creating written and illustrative content for FAQ pages and blogs. 

Must Have’s: 

  • Curiosity and excitement about our core business.
  • Demonstrated ability to learn new technologies.
  • Be detail oriented, organized and keen on accuracy. 
  • Advanced writing and editing skills.

Nice To Have’s:

  • Interest in online operations and marketing.
  • Mathematically inclined.
  • Love of technology. 
  • Basic knowledge of HTML.
  • Experience with Gsuite, WordPress, SailThru ESP.