Los Angeles – StackCommerce – Account Coordinator

The Role:

We are looking for an Account Coordinator to provide day-to-day administrative support to our Sales and Media Team to ensure smooth sales procedures.

Your Responsibilities:

• Develop strong understanding of StackMedia products
• Work in partnership with the Sales team to understand client objectives and needs
• Help take a signed IO and turn it into a live, successful campaign
• Continually be in the know on our top buyer campaigns and analyze for opportunities for improvement alongside sales representatives
• Monitor all live campaigns for proper serving, click through action, and conversion events
• Liaise between the customer and internal teams
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Assist advertisers with their reporting needs, and support the Sales Team with reporting requests
• Obtain creative/3rd party tags and assist in delivery and creation

The Ideal Candidate:

• Is excited at the opportunity to help marketers achieve complex goals
• Proven account management or other relevant experience
• Has some experience in the advertising industry (1-2 years)
• Ability to prioritize among competing tasks
• Obsessively checks emails and replies at an alarming rate
• Is organized and structured but is not fazed by an out of the box request
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Has the ability to work independently, consistently producing meaningful results
• Ability to adapt in a fast-changing environment
• Strong analytical and problem solving skills
• Keen attention to detail and adherence to deadlines
• Ability to prioritize tasks with a proactive “can-do” attitude
• Client-focused mindset with a passion for using data and analytics to drive business results
• Familiarity with different online advertising pricing structures (CPC, CPM, CPA, etc.)