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Endpoint Management Meeting – February 17, 2022

By: John Straffin

The recording of the February 17 Endpoint Management Meeting is now available (Duke NetID required):

Also available as video (MP4), audio (M4A), transcript (VTT), and chat (TXT) in the Endpoints Box Share.

Items of note:

  • Patching: Windows Patches out, no known issues or urgent concerns, apply according to the regular schedule (test within 1 week, deploy within 2).
  • Config Manager: Upgraded to 21.11 and installed hot fix. New “Application Groups” feature. Testing in-place Windows OS upgrades, need assistance from the Duke IT community.
  • Jamf Pro update: Upgrade coming soon, features to include “self healing” client, better GSX information gathering. Extension Attribute cleanup project continues, requests for feedback to be sent soon.
  • OIT ScreenConnect update: After the extended outage on February 3, 2022, we have reviewed and optimized the service, reducing the database size by 98%(!!), and upgraded the VM. Restarts now take minutes instead of hours.
  • BigFix: No update.
  • Unsupported operating systems: Over 4000 computers running macOS 10.15 (EOL Nov) or Windows 10 (2009) (EOL May) or older should be updated as soon as possible!
  • Minimum required Zoom client version will be updated to 5.9.3 on Marsh 15. Updated “DUKE” Fixlet has been added to BigFix. As always, Windows computers can also be configured to auto update (via BigFix and Group Policy).
  • Discussion: Changes to Planisphere Quarantine notifications and timings.
  • Discussion: Weirdness with Login to macOS domain bound. Some folks can and some folks can’t login. M1 Macs.
  • Discussion: Using Planisphere Status on individual devices; entering and reporting shared network adapters.