AppleCare OS Support at Duke

Did you know that Duke University has an AppleCare OS Support Select Agreement? We do! In addition to handling requests related to Apple OS, IOS and other products, Apple will work though this agreement to resolve issues related to Apple deployments managed via our Jamf Pro instance as well. A brief overview of the program details as well as the methods for getting tickets submitted can be found at the Duke Endpoints wiki.


This entry was posted on Thursday, November 8th, 2018 at 1:12 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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