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Duke University Self-Managed Endpoint Clients Now Available

By: John Straffin

Due to of the risks posed by devices that are missing security updates, the University has implemented a policy that requires all Duke-owned endpoints (laptops, desktops, and Windows/Linux tablets) to be enrolled in a campus security management system by September 30, 2017. This policy applies not only to endpoint devices that are managed by a departmental IT support group, but also to Duke-owned devices that are managed by their primary user.

Endpoint Management software configured for self-managed endpoint devices is now available from the Duke Software Licensing site. Users with Windows or Linux devices should download the appropriate IBM BigFix client; users with macOS devices should download either the IBM BigFix client or the Jamf Casper client for that platform.

If you have any questions, please contact the OIT Service Desk or the University IT Security Office.

Note: If you are part of the School of MedicineSchool of Nursing, or are connected to the Duke Health System Network, you will need to install the BigFix client that communicates with the Health System instance of BigFix.  You can find these client installers on the Duke Health Intranet BigFix page.  Windows, Macintosh, and Linux clients are available along with instructions.

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