Tech Guide to Fall Classes

This week by special request, we’re reviewing tech support for our fall semester courses.  For faculty, here’s how we’ll be supporting your course.  Students?  Here’s what to expect: But first … here’s our Tech Tip of the Week –  Here is a quick refresher on creating your best online presence: Think about Zoom the same… Read More »

Avoiding Browser Scams

The end of the semester is a great time to update your browser.  Here are some guidelines and what you should know about three browser-based scams to avoid. The most important point of this edition of Tech Tuesday – follow these Duke guidelines for browser security. Please note:  This is the final Tech Tuesday of… Read More »

VPN – The Basics

As you continue working the majority of the time from home, we recommend that you take a fresh look at using a Virtual Private Network, or VPN, for all Duke-based work.  Here’s what you should know: But first, here’s our Tech Tip of the Week … Sending an email to a large group of people?… Read More »

Websites For Your DUSON Projects

Want a website for your DUSON project and not sure how to get started?  Anything from a simple information-only website to a grant-funded web application – here’s what you need to know … But first, here’s our Tech Tip of the Week … Did you spot the phish last week?  You may recall receiving a… Read More »

Use Box Sync for Safe File Backup

By now, you have probably heard of Duke Box – you may even use it regularly.  Do you sync?  It’s a great way to keep your important documents safe and always available. But first, here’s our Tech Tip of the Week – Think your internet speed is slow?  Find out!  Here’s my favorite site to… Read More »

Encryption at Duke

This week’s Tech Tuesday is short and sweet. Please see below for a new video from the Duke Health ISO. But first, here’s our Tech Tip of the Week – Thanks to all who submitted song titles for The Great DUSON Covid-19 Playlist – it’s the playlist we showed on the video wall when students… Read More »

The Best Way to Manage Passwords

Do you ever forget your passwords?  Duke provides a password management app called LastPass at no charge to all students, faculty and staff – it is safe and is one of the best information security tools you can use.   But first, here’s our Tech Tip of the Week – Want to make sure your… Read More »

Sending Secure Emails

Have you ever needed to send sensitive data to someone outside of Duke?  If you are working with sensitive data (personally identifiable data, medical records, student information, etc.) and you need to share it, here’s how to protect it and get it to the right person, whether they are affiliated with Duke or not …… Read More »

DUSON Closed Captioning for Lectures

In a close collaboration with the Duke Student Disabilities Access Office, SON-IT contracts with 3Play Media to provide closed captioning and transcription services for classroom and desktop lecture recordings.  This service is provided for all courses with students who have an approved accommodations plan. Here’s what you should know: But first, here’s our Tech Tip… Read More »

Using Microsoft Teams

Getting tired of Zoom and want to take your collaboration to the next level? Relax.  We’ve got you covered. MS Teams is a collaboration tool that is fully integrated with your Duke Office 365 account.   Designed to help teams work more quickly and efficiently, MS Teams is available to all DUSON faculty, staff and students.… Read More »