March 29, 2021

Connecting with Older Adults via Telemedicine

Annals of Internal Medicine

This short article reviews ways that we can connect better with our patients by way of telephone visits, keeping in mind that 2/3 of adults > 70 years old have some significant hearing loss. There are a lot of great coaching tips, such as minimize raising one’s voice because it can cause distortion on the phone or by way of a video visit. Using teach-back techniques ensures that content is effectively reviewed.