Contactless Lending at the Divinity Library

The Divinity Library is happy to offer a contactless lending service beginning next week. You may begin requesting titles now, using the form linked below. We are also still fulfilling scanning requests; follow this link for instructions on how to replace a request for scanning. Read on for details about how to request books, how to pick them up, and how we’re keeping you safe throughout this process.

AS WE GET STARTED, PLEASE NOTE:

    • These instructions are only for Divinity Library items.
    • Please do not spray or wipe down our books. It is NOT necessary to clean or disinfect them; in fact, this will hurt the books.
    • You will need to wear a mask when on campus.

 

How to Request Books

Currently it is not possible to request books through the library catalog; we are working with Duke University Libraries to restore this function for Divinity items. For now, please use this form to submit your request. The form will ask you for some basic information (your name, email, and NetID), let you select your pickup method (more details below), and allow space for as many as 12 titles. Please include the title and call number (highlighted below) for each book you are requesting. (You can copy and paste this information straight from the item record in the library catalog.)

Please also make sure the item has “Divinity School Library — Stacks” as its location, and “Available” as its status (see the blue arrows above). We cannot deliver items from other libraries; nor are we recalling items that are currently checked out to other patrons.

 

How to Pick Up Books

Once you have submitted your request, please allow a minimum of 72 hours for processing by Divinity Librarians. We will email you if we have any questions or issues locating any of the books you selected. Your items will be checked out to you and placed in a bag with your name on it, and the bag will then sit in isolation for a minimum of 24 hours before delivery. We have three pickup options for you to choose from (you will be able to make your selection on the Qualtrics form):

    • Student Lockers: We have a bank of available lockers near the student lounge downstairs. If you select this option, we will email you with a locker number and combination after your books have been delivered. You may come at any time to pick up books that have been delivered to a locker; however, please note that access to campus is still restricted. You will need to wear a mask throughout your visit to campus, swipe your Duke ID to enter the Divinity building, and practice social distancing with any staff you may encounter. Be advised that the university has not approved students, faculty, or most staff for return to campus yet, which means you should collect your items and then depart.
    • Pentecost Window: We are also offering direct pickup of library items under the Pentecost Window at the main entrance to the Westbrook Building (upstairs from Goodson Chapel — see the picture at the top of this page). Currently, our only schedule for pickup under the Pentecost Window is WEDNESDAYS from 12pm-2pm. If you request items within 72 hours of this pickup time, your items may not be ready until the following week. Please note that access to campus is still restricted. You will need to wear a mask throughout your visit to campus, swipe your Duke ID to enter the Divinity building, and practice social distancing with any staff you may encounter. Be advised that the university has not approved students, faculty, or most staff for return to campus yet, which means you should collect your items and then depart.
    • Faculty/Staff Office: This option is only available for Divinity faculty or staff with an office in the Gray, Westbrook, or Langford buildings. Librarians will contact you to arrange approval for the building manager to let us into your office with your books.

 

Ready to request items? Follow this link to the Divinity Titles Request form.

 

FREQUENTLY ASKED QUESTIONS:

When can I come into the library? Not now. All Duke Libraries remain closed to patrons. We will post updates as we have more information.

Because if I could come into the library, I could browse… Yes! We understand how important this can be during various stages of research, and we’re so sorry that we can’t accommodate it right now. In the meantime, there is a way to “browse” within the catalog: once you have found a book that will be useful for your project, note its call number. Let’s say you’re interested in R. I. Moore’s The War on Heresy: faith and power in medieval EuropeThis book has the call number BT 1319 .M67 2012. Next, go to the main Books & Media catalog search and select “Call Number” instead of the default, “All fields.” Search for the first part of the call number (in this case, BT 1319 — with or without the space). This will bring up all search results that start with that call number, allowing you to virtually browse that particular shelf!

What if I need books from other libraries; can I request them for pickup at Divinity? Not at this time. You will have to pick up Perkins books at Perkins, Lilly books at Lilly, etc. See this FAQ page for details on the DUL (Perkins/Bostock/Lilly/Music) take-out service, scheduled to start July 6.

Where should I park when I come in to pick up books? The Bryan Center parking garage is closest to the Divinity School building. If you arrive and depart within 30 minutes, you will not be charged.

Can I return my books? Sure! Please return items through the Divinity Library’s book drop, outside our main entrance. If you are picking up books under the Pentecost window, the librarian will also have a book cart there for returns.

How soon will my items be ready? We are committed to getting your requested books to you as soon as possible. It generally takes 72 hours to fully process a request, due to the mandatory minimum quarantine periods built into this process.

I’m comfortable skipping the quarantine period and all these other extra steps. Can I request books for same-day pickup? No. Our protocols for materials handling are not a question of what level of risk individual patrons are willing to accept; rather, they are based on what level of risk Duke University is willing to accept. Decisions about wearing face masks and other personal protective equipment, about strength and composition of sanitizing solution, about length of quarantine period for various materials, etc., are all based on extensive research and committee work conducted through Duke University Libraries and the Duke Health System. Our answer to many requests, that in other times would seem perfectly reasonable, must therefore be “no.”

Just how “contactless” is this contactless lending service? We are taking steps to make this process as safe as possible, and it is completely fair for patrons to ask for a little more detail so they can make informed decisions about whether they are comfortable coming to campus for books. The process varies a little bit depending on the pickup method you select, but the first steps are always the same:

      • As we collect your requested books and check them out to you, librarians will be wearing masks. We are washing our hands frequently throughout the day and will always do so immediately prior to handling books for checkout. The books are then placed in a paper bag that will be set aside on a book cart for a minimum of 24 hours quarantine.
        • Pentecost Window: On your scheduled pickup day, your bag will travel from the quarantine area of the library to the Westbrook building on a book cart. A librarian (wearing a mask) will be stationed 10-12 feet from the book cart. Your bag will have your name on it; you will be the only person to handle it on your pickup day.
        • Student lockers/Faculty office: The bag with your books will travel down to the student lounge area or to your office on a book cart. The librarian delivering your books will be wearing a mask and have just washed their hands. With minimal handling, your bag will be placed in a locker and the locker secured, or in your office and your office secured. The librarian will then spray the locker door or office door handle with a sanitizing solution and notify you that your items are available. If the books have already been on their quarantine cart for a full 24 hours, the librarian will send your notification immediately. If the books have not been on the cart for a full 24 hours, the librarian will send your notification on a 24-hour delay.

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