Duke’s IT security offices are rolling out three new videos this fall as part of a strategic effort to expand security training for staff with access to sensitive Duke data.
The three videos, available in the Duke Learning Management System, take about 12 minutes to view and are designed to help Duke staff understand and recognize common security threats to Duke, utilize tools and techniques to reduce security risk, and understand how to protect information and report security incidents.
The training — developed by Cara Bonnett, Shelly Epps, Jay Gallman and Gaylynn Fassler — started with an initial draft of the script to make it as concise as possible. The goal was to present the content in a clear, understandable way, and to incorporate a balance of professional, relatable images that would speak to a diverse multi-generational population. The team used the Powtoon video platform, with voice-over recorded using a Blue Yeti microphone.
The first drafts of the videos were reviewed by both university and Duke Health security teams, with additional consultation with partners in branding/communications, accessibility and Learning & Organizational Development. The videos were loaded into the Duke LMS, along with a bank of questions used in a “knowledge check” required to successfully complete the training.
The team invited OIT and DHTS staff to participate in a pilot of the training and provide feedback via a short Qualtrics survey. More than 450 staff took the training, and the resulting feedback will be incorporated before rolling out the training to the broader Duke community this fall.