Here we have resources on and off campus that may be of use to you. We’re always looking to expand this section, so please let us know if there are any other helpful resources you’ve found!
IF YOU NEED IMMEDIATE HELP: CAPS Emergency Assistance, The Women’s Center Gender Violence Services & Support
Mental Health Providers Recommended by Fellow BioGrads
Duke On-Campus Resources
Duke Marine Lab Resources
Duke Telehealth Options
Online (non-Duke) Services
National Crisis Centers and Hotlines
Mental Health Providers Recommended by Fellow BioGrads
Finding a compatible mental health provider can take time and patience. One way to start looking for a provider is with personal recommendations. Current and former grad students have personally recommended the following mental health providers:
- Spreadsheet of recommended providers (Duke users only, sign in required)
- Have a provider you want to recommend? Fill out this survey (responses are kept confidential)
Duke On-Campus Resources
- CAPS – Counseling and Psychological Services (for students)
919-660-1000 | 3rd Floor | Duke Student Wellness Center | 305 Towerview Drive
Hours: Monday – Friday, 9:00am – 4:00pm
How to get started with CAPS: “If you would like to begin services at CAPS, please call our front desk at (919)-660-1000 between the hours of 10:00 am to 3:00 pm, Monday – Friday. A member of our front desk staff will collect your contact information and share it with a CAPS counselor who will call you for a phone or telemental health visit.”
- Duke Personal Assistance Services (for postdocs, staff, and faculty)
dukepas@duke.edu | 919-416-1727 | 2200 West Main St, Erwin Square Tower, 4th floor, Suite 400A
“Personal Assistance Service (PAS) is the faculty/employee assistance program of Duke University and Health System. Our staff of licensed professionals offers assessment, short-term counseling, and referrals to help resolve a range of personal, work, and family problems. PAS services are available at no charge to benefit-eligible Duke faculty, staff, and their family members.” To schedule an appointment to meet with a PAS counselor contact the PAS office at 919-416-1PAS (919-416-1727), Monday through Friday, between 8:00 a.m. and 5:00 p.m.
- The Women’s Center (has counselors and therapists on staff)
womenctr@duke.edu | 919-684-3897 | 001 Crowell Building, under the Duke CoffeeHouse | 10 Epworth Lane
Hours: Monday – Friday, 9:00am – 5:00pm
If you need immediate assistance, you can get confidential help within 24 hours: Get Help Now
In addition to other resources, The Women’s Center “provides therapeutic services to survivors of gender violence, which includes sexual violence, intimate partner violence, stalking, cyber sexual harassment and sexual harassment. The Women’s Center is an inclusive space and serves all genders.”
“If you or someone you know has experienced gender violence (sexual assault, intimate partner violence, stalking, sexual harassment), you can visit us during office hours to speak to a counselor. For gender-violence related support after-hours, call our on-call number: 919-970-2108. All services are confidential.” Click here for more information on how to reach one of their confidential counselors.
Duke Marine Lab Resources
- CAPS – Counseling and Psychological Services (for students)
919-660-1000 | 3rd Floor | Duke Student Wellness Center | 305 Towerview Drive
Hours: Monday – Friday, 9:00am – 4:00pm
CAPS offers referrals for local counselors: “Local counselors are available to Marine Lab enrolled students through the Duke CAPS program. To utilize this service, please contact Referral Coordinator Lia Gilmore, LCSW, Duke CAPS at 919-660-1012 or liadainn.gilmore@duke.edu. Please contact Katie Wood @ 252-504-7586 if you have questions or concerns about the providers or the process. Please also feel free to connect with your program coordinators if you prefer.”
Telehealth options are also available: “CAPS provides services to students via Telehealth and on-site appts. To initiate services, please contact our front desk staff at (919)-660-1000.”
Duke Telehealth Options
- Blue Devils Care – 24/7 mental telehealth services (free for all students)
FAQ about Blue Devils Care
“This service provides on-demand mental health support and gives students a safe space to talk about anything at any time including anxiety, relationships, sadness, isolation and loneliness, and more. There are two services available: TalkNow, is available right now where you have access to 24/7, on-demand mental health support to talk about anything, any time, including after-hours or on weekends. Scheduled Counseling, gives you scheduled options to set up ongoing, telehealth counseling appointments with a provider.”
- Duke Emotional Support & Well-Being Line (Free)
919-681-1631 | Monday-Friday 8am-9pm, Saturday-Sunday 8am-6pm
“This free telephone service is staffed by a team of advanced clinical psychology interns, social workers, and Duke psychology faculty. This service offers confidential support and resources, including linkage to other clinical services, including Duke Personal Assistance Services (PAS) and/or appointments with a team of psychologists, psychiatrists, and/or social workers who are available at Duke or in the community.”
Online (non-Duke) Services
- Amwell
Pricing: pay per session, $85-100
Structure: video visits
Can I pick my provider? No
Psychiatrists available: Yes
Takes insurance: Yes, check eligibility - BetterHelp
Pricing: billed monthly, comes out to $60-80 per week
Structure: flexible format including video, phone calls, and texting
Can I pick my provider? Somewhat; you’re matched based on certain criteria and can ask for a re-match if you aren’t satisfied
Psychiatrists available: No
Takes insurance: No (most likely) - TalkSpace
Pricing: billed monthly, cost varies by service. Cheapest is texting only at ~$65 per week, most expensive allows for one video visit per week at ~$99 per week
Structure: various formats, accessed through different pricing
Can I pick my provider? Yes
Psychiatrists available: Yes ($199 initial visit, $125 follow up)
Takes insurance: yes, check eligibility - Thriveworks
Pricing: With insurance, out-of-pocket cost is your usual copay (usually $15-$40 per session, most commonly $20). Without insurance, fees range from ~$65-$140 per session.
Structure: Online counseling available by video and phone
Can I pick my provider? Yes
Psychiatrists available: Yes
Takes insurance: yes, check eligibility
National Crisis Centers and Hotlines
- Emergency: 911
- Crisis Textline: Text HOME to 741-741
- Crisis Textline for Students of Color: Text STEVE to 741-741
- National Suicide Prevention Lifeline: 800-273-TALK (8255) | Online Messaging
- National Poison Control Center: 800-222-1222
- Addictions Hotline: 844-289-0879
- National Eating Disorders Association: 800-931-2237 (call or text) | Online Messaging
- LGBT National Hotline: 888-843-4564
- TransLifeline: 877-565-8860
- National Domestic Violence Hotline: 800-799-7233 | text LOVEIS to 22522
- Veterans Crisis Line: 1-800-273-8255, select 1 | text 838255 | Online Messaging
Last updated: 9/13/21