Request Supplies

How to request supplies

Requests for single-use, disposable medical supplies are handled directly through REMEDY at Duke. Contact the REMEDY coordinator ( john.lohnes@duke.edu) to obtain a supply request application.

Requests for surplus medical equipment such as monitors, machines, electrosurgical and other durable patient care equipment are processed by the Duke Global Health Institute’s “Duke PLUS” program.  Applications for these types of items may be obtained by contacting duke-ghplus@duke.edu

Duke faculty, employees, residents and students are given priority for receiving surplus materials to support global health projects in which they participate. These projects do not have to be sponsored by Duke, but must be affiliated with a non-profit organization willing to accept liability for their use.  Recipients are responsible for ensuring that the supplies are dispensed appropriately by trained medical professionals.

Non-profit organizations not directly affiliated with Duke may also request supplies as they are available.

Distribution

REMEDY at Duke does not itself sponsor or perform medical work overseas, but supports Duke organizations, individual Duke medical staff and students, and other non-profit organizations who have the experience and resources to transport and dispense medical supplies appropriately.

Once a request is reviewed and approved, supplies will be offered in the order received.  All supplies are provided as they become available and we cannot guarantee we will have all the items or quantities requested.  Dressing supplies and suture in particular are always in high demand and in short supply.

Liability

All recipients will agree to the following disclaimer, included with all donated items:

“This box contains surplus medical supplies recovered from patient care units of Duke University Medical Center. These materials are offered “as is”, and with no express or implied warranty of merchantability. These medical supplies are not being sold. They are a donation made within the charitable mission of Duke University Health System, Inc. The recipient of these medical supplies accepts this donation understanding the nature and purpose of the donation, and agrees they are not to be sold.”“The recipient of these medical supplies agrees that caution will be exercised when removing and handling the supplies in this box. The recipient agrees to examine and inspect each item to determine its suitability for patient use and agrees that each item must be sterilized by the recipient before patient use. Duke University Health System, Inc. makes no assurance or representation of the sterility of these medical supplies or their appropriateness for use in patient care. The recipient accepts all responsibility and liability for use or handling of these medical supplies. Duke University Health System, Inc. makes the donation of these medical supplies to the recipient in express reliance on the terms of this Disclaimer, and the recipient accepts this donation with the recipient’s agreement to the terms of this Disclaimer.”

Pickup and transport

Each individual or organization is responsible for picking up and transporting their supplies from our warehouse facility in Durham, NC.  REMEDY at Duke does not have the capacity to ship domestically or overseas.