The Duke WordPress service is managed by a team of staff with representation from the Office of Information Technology (OIT) and the Center for Instructional Technology. OIT’s Academic Services group is the service owner.
Information and feedback in support of the governance process is gathered in three ways:
- informal, ongoing feedback through our feedback form;
- participation through our governance outreach (focus group meetings and occasional surveys); and
- feedback through formal information technology advisory bodies such as the eLearning Roadmap committee, the Information Technology Advisory Council (ITAC) and others.
Timeline for changes to Duke WordPress
Feedback from the governance process is used to make adjustments and improvements in the overall Duke WordPress service. We make changes to the Duke WordPress four times a year, in mid-October, mid-December, mid-March, and mid-July.
Review of Duke WordPress feature suggestions
Our review cycle for suggested changes and improvements is as follows:
- Feature requests received by September 1 are reviewed for the mid-October update window*
- Feature requests received by November 1 are reviewed for the mid-December update window*
- Feature requests received by February 1 are reviewed for the mid-March update window*
- Feature requests received by May 30 are reviewed for the mid-July update window*
*The complexity of the feature request will determine in which update window the feature may be included.
Criteria for feature suggestions
Feature suggestions are reviewed for fit within the following criteria.
- Technical fit and stability
- Ability to be used by individual site owners without providing back end or FTP access
- Benefit to the overall Duke WordPress user community
- Ability to make the feature available to all Duke WordPress users at little or no cost.